Reply is the place to meet an incredible variety of enthusiastic, passionate, ideas-driven people, who want to make a difference and an impact.Would you like to know more?
Reply is a reference partner to Service Providers who need to move to New Generation Operations Systems and Software (NGOSS) leveraging to best of breed technology with a special focus on Service Level Agreement (SLA), Customer Experience Management (CEM), Inventory, Service Provisioning & Activation, Service Assurance and Service Delivery. Thanks to its excellent system integration capability, Reply is able to drive seamlessly any Service Provider to NGOSS in a turnkey approach starting from initial assessment, business case definition and analysis, Architectural Governance, Project Design and Management and Post Roll Out Service. Each component of FCAPS (Fault, Configuration, Accounting, Performance, Security) function model will be fully covered accordingly to the latest recommendations from TM Forum’s eTOM model.