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Consumerization is happening in many different ways. The first is the use of consumer websites and services to get work done. Hotmail, Linked-In, Twitter and other web tools all fall under this category. The other is a move toward employee-owned hardware, such as smartphones and laptops. Smartphones were the most commonly cited employee- owned/managed device that had made it into business workflows. There are several factors driving this. Productivity demands on employees have increased over the last decade, partly due to layoffs and downsizing. There is a growing expectation for employees to deliver anytime, anyplace. While businesses push for increased productivity, they may not be able to justify investments in best-of-breed productivity tools such as smartphones for employees. Many employees already have the smartphones and laptops needed to meet business demands at home and they want to integrate them with their work life. Mounting pressure from both employee and corporation has pushed businesses to consumerize.
It is mandatory support user’s freedom to move on Consumerization Era while keeping information protection, in this scenario security is even more important to ensure that adequate security processes and controls are in place to protect sensitive information and applications when accessing corporate IT assets from consumer devices and apps.
If the company doesn’t own the device, there are open questions around compliance and audit.
Build awareness about shadow IT and BYO* identifying and monitoring its presence and usage.
Evaluate the needs, the use and the risks. Identify and evaluate possible solutions.
Let the new solution or the regulated one be used and enforce security through the tools and solutions identified in the previous step.
Implement the selected solution and setup the needed organizational, training awareness activities.