A more efficient cloud for Toyota Italy thanks to FinOps
Liquid Reply supports Toyota Italy with a tailored strategy to optimise cloud infrastructure costs and make IT services more efficient for managing sales, support, and post-sales processes.
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THE CHALLENGE
Optimise cloud costs while ensuring the efficiency and quality of IT services
SCENARIO
Cloud and on-premises for IT resource management
Toyota Italy, the leading automotive importer brand in Italy and a leader in electrification technology, manages a sophisticated IT infrastructure that combines cloud resources on Microsoft Azure with on-premises systems. This configuration supports essential business services, such as managing sales contracts, searching for available vehicles, distributing spare parts, and providing after-sales support.
The adoption of the cloud has provided significant benefits to Toyota Italy, allowing for faster and more efficient management of business services. However, with the progressive expansion of IT resources – understood as the increase in cloud instances, processing capacity, storage, and other infrastructural components – the company has recognised the importance of optimising them to contain costs and maintain high service standards in the long term.
THE SOLUTION
A FinOps strategy
To optimise cloud costs while maintaining high levels of operational efficiency, Liquid Reply has developed a custom FinOps strategy for Toyota Italy. The Liquid Reply team analysed the company's cloud infrastructure, optimising resource usage, eliminating unnecessary resources, and resizing oversized ones.
Thanks to the use of native Microsoft tools and custom dashboards, it was possible to monitor consumption in real-time and take action to reduce costs while keeping the performance of business services, sales, spare parts management, after-sales support, employee utilities, and data analysis high.
THE RESULTS
Concrete savings and more efficient IT management
In the first fiscal year after the introduction of the FinOps strategy, Toyota Italy optimised IT resources and significantly reduced cloud service costs, maintaining high performance and reliability. Thanks to the optimisation efforts, it was possible to achieve savings of about 12.5% of the total tenant cost, with a positive impact on long-term operational costs.
The savings achieved are not an isolated benefit, but a result of ongoing actions that will continue to generate advantages over time. The savings realized in the first fiscal year constitute a solid foundation that will strengthen in the following years, thanks to the optimisation of cloud resources, ensuring an increasingly sustainable and efficient management.
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Toyota is one of the leading automotive companies globally, and its models are distributed and sold in over 170 countries. Since 1997, it has been a leader in electrified mobility, with the introduction of the first hybrid car: the Toyota Prius; up to over 31 million electrified vehicles sold globally to date. In the Group's vision, when people are free to move, anything is possible. For this reason, Toyota pursues the goal of “Mobility for All,” aiming to create safer, connected, inclusive, and sustainable mobility to fulfil the mission of ‘producing happiness for all.’ The pursuit of these goals also involves transforming into a “Mobility Company,” with a fundamental step being the introduction of KINTO, the Group's third global brand, created in 2019 to meet new mobility needs simply, sustainably, and accessibly for everyone, thanks to the combination of the most advanced digital technologies and vehicles with very low or zero emissions, which in Italy has expanded its corporate purpose by transforming into a Benefit Company as a testament to the positive externalities that its solutions can bring. Toyota operates to achieve carbon neutrality in all its activities in Europe by 2040, contributing to the realisation of the United Nations Sustainable Development Goals. A key point of this strategy is the elimination of CO2 emissions from new vehicles based on a multi-technological approach and a progressive transition through electrified solutions that sees the coexistence of hybrid, plug-in hybrid, battery, hydrogen fuel cell, or internal combustion vehicles, also anticipating the development of solutions based on traditional engines, obviously integrated into hybrid platforms, powered by “carbon neutral” fuels. Ultimately, Toyota aims to go beyond zero emissions (Let’s Go Beyond) to generate a positive impact on the surrounding world not only from this perspective but also in quality, customer experience, safety, and promoting an inclusive and sustainable society.
