GitHub

Partnership

Cluster Reply is GitHub Partner

GitHub, the leading online service for software development and version management based on Git, has awarded Cluster Reply, the Reply Group company specialising in consulting and system integration of Microsoft technologies, the status of GitHub Partner.

Zertifizierung

News & Communication

Advanced Specialization: DevOps with GitHuB

01.03.2023

Article

Major announcements from Keynote of Balan S. at INTEGRATE 2022, London

Along with many amazing Microsoft Product People and Azure MVPs, the lead of platform services at Microsoft, Balan Subramanian gave an amazing Keynote and made some major announcements about upcoming features and services and the importance of Integration in large digital transformation projects.

01.03.2023

Article

Modernize your API Stack with GraphQL and Azure API Management

In this article from our series from INTEGRATE 2022, Let's take a deep dive into the session on how to modernize your API stack with GraphQL using Azure API Management, as presented by Elizabeth Barnitt, a Program Manager in Microsoft for API Management.

28.02.2023

Article

Windows 365: The Future of Cloud PC for Enterprise Infrastructure Architects and IT Decision Makers

As an Enterprise Infrastructure Architect or IT Decision Maker, you understand the critical role of technology in today's business landscape. With Windows 365, you can leverage the power of the cloud to create a secure and scalable computing environment that meets the needs of your organization.

16.03.2023

Event

AI for Enterprise with Azure Cognitive Services

COVID-19 has accelerated the digital transformation journey for every organization. And the question on many leaders’ minds is: how can data and AI be fully leveraged to benefit my customers, employees and company in today’s business world? Discover the answers in this webinar.

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Article

API management for zero trust endpoint protection

Check the interview Cluster Reply and Spike Reply have provided Information Age on using their expertise in cloud computing and cyber security to establish personalised strategies in line with industry, network and customer needs.

09.11.2022 / ONLINE

Event

Microsoft Expert Summit 2022

Cluster Reply is exhibiting at the digital Microsoft Expert Summit 2022. Join the free conference and visit Cluster Reply's digital booth. Learn how Cluster Reply's Microsoft experts can help you to digitally transform your business with a complete Cloud Managed Services solution.

17.10.2022 - 20.10.2022 / Chicago

Event

Sitecore Symposium 2022

This year’s conference will have four breakout tracks, featuring 100+ sessions with top global brands.
Reply experts join Sitecore’s biggest event of the year and present their solutions for digital experience marketers, developers and business leaders.

12.10.2022 - 13.10.2022 / Digital and In-person

Event

Microsoft Ignite 2022

Join Cluster Reply, Solidsoft Reply, Valorem Reply and WM Reply and discover how you can leverage the Microsoft technology stack to unleash innovation – from Modern Workplace to Robotics, from Metaverse to IoT, from AI to Cybersecurity and more.

Digital Experience

Case Study

Using data meaningfully: getting closer to customers and sales

Impleco GmbH serves as an illustration of how digital tools can network customer-oriented processes and sustainably improve service quality. In its efforts to map these central use cases, Cluster Reply has opted to take a combined approach based on Microsoft Dynamics 365 Sales and Marketing and the Microsoft Power Platform.

15.06.2022

Event

THE AI SUMMIT 2022

The AI Summit global series delivers the content and networking opportunities to ensure that the industry decision-makers are fully equipped to fulfil their AI road map, and to bring your company into the 4th Industrial Revolution. Reply, as an Industry Partner, will be presenting exciting live demos and giving you the opportunity to put our latest AI applications to the test during the two-day gathering!

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30.05.2022 - 02.06.2022 / Hannover

Event

Reply at Hannover Messe 2022

Reply is represented at Hannover Messe 2022 from 30 May to 02 June 2022, showing how Robots, VR/Metaverse, 5G, Edge and Security come together. Visit us in hall 04 at booth E53 and discover the possibilities offered by Robots, VR and the Metaverse and understand how modern IT architectures can help you secure enterprise infrastructures and protect them from cyber attacks.

ARTIFICIAL INTELLIGENCE

Case Study

Artificial Intelligence to automate the quality control of clinker

Italcementi has recently collaborated with Cluster Reply to automate the quality control of the analysis processes of clinker, the fundamental component of cement. The solution introduced, which is based on the adoption of artificial intelligence and machine learning algorithms, enables the real-time processing of images acquired through electron microscopy, through detailed and in-depth analysis of the samples in question.

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CLOUD COMPUTING

Case Study

DiaSorin simplifies diagnostics by implementing a digital solution

With the support of Cluster Reply and Concept Reply, in only a few months DiaSorin has developed a proprietary IoT cloud solution, based on the Microsoft Azure technology, which can process and report Covid-19 tests.

TRANSFORMING DIAGNOSTICS WITH THE CLOUD

DiaSorin simplifies diagnostics by implementing a digital solution 0

IoT Platform

Case Study

Connected products: added value for businesses and customers

An intelligent coffee machine, capable of communicating and interacting with the user, learning their tastes and schedules and facilitating the direct interaction between user and machine to offer the first hands-free experience on the market. On this basis, Lavazza made the strategic decision to invest in connected products, with the recent market launch of “A Modo Mio Voicy”, the new coffee machine which uses the IoT platform created in collaboration with Cluster Reply.

Connected products added value for businesses and customers 0

Industry 4.0

Best Practice

Smart Maintenance

Industrial machinery and automated production plants are increasingly sophisticated and complex systems, and working on them requires specialised training that can often be carried out only close to the intervention areas. Smart Maintenance is Reply's answer to the need for digital transformation and workforce enhancement through immersive technologies, always keeping human capital at the heart of the solution.

Smart Maintenance 0

07.09.2021 - 08.09.2021 / Cologne

Event

Reply at Digital X 2021

On 7 and 8 September 2021, Reply presents the topics of digital experience, robotics, cybersecurity, cloud and edge computing as well as artificial intelligence and machine learning at two locations at Digital X in Cologne. Highlights include a presentation on autonomous mobile robotics and a workshop for applications with Boston Dynamic's mobile platform SPOT.

27.10.2021 - 24.11.2021 / Gutersloh / Online

Event

Workshop: Infrastructure Migration into the Cloud

Learn from Cluster Reply and Microsoft how to migrate your existing infrastructure to the cloud. The one-day workshop with a choice of three dates covers topics ranging from whiteboard migration strategies to practical experience with migration tools.

digital transformation

Case Study

Executing University digital transformation with cloud based integration

Cluster Reply have worked with one of England’s leading research universities to provide a cloud based integration platform. This platform will support their evolving business as they build upon their heritage to provide an excellent student experience, embracing the future by focusing on digital transformation.

Cloud solution

Case Study

Executing digital transformation with cloud based integration

Cluster Reply were engaged at the start of the Connect programme working in partnership with Grainger to define the programme requirements, the technical scope and to implement the integration solution in alignment with the Grainger business transformation strategy.

Executing digital transformation with cloud based integration 0

CLOUD

DIGITAL MANUFACTURING PLATFORM

A luxury sports car aims at laying the foundation to provide the Industrial area with an IT platform that enables the implementation and integrated use of the technologies known as Industry 4.0. Provide near-real-time reliable information, parameters and indicators derived from the data coming from the production infrastructure is the main aim of business stakeholders.

CLOUD MIGRATION

Case Study

AFTERSALES PORTAL

The web portal is designed to be the Interface for customers to interact with connected vehicles. The portal lets customers register, add their vehicles and accessories, download documentation, train through video and informative material, subscribe to additional services.

CLOUD MIGRATION

Case Study

Sitecore Website migration to Cloud

Cluster Reply was involved in the migration of 12 Sitecore 8.2 premise websites to Sitecore 9 on the Cloud. The project was required to handle the client EU division fusion with another company and the constitution of a completely new company with dedicated IT infrastructure and applications ecosystem.

MICROSOFT AZURE

Case Study

MODERNIZATION OF A WEB APPLICATION WITH MICROSOFT AZURE

Cluster Reply has helped a customer in the Consumer goods industry to re-design and migrate a line-of-business application over an architecture based on Azure PaaS components that allowed the redesigned application to run entirely on Microsoft cloud managed services.

Quickconnect

Infographics

Higher Education Integration with Cluster Reply's Quickconnect Framework

Learn how Cluster Reply help to optimise student attraction, retention and success in a digital world. Download the flyer now.

Higher Education Integration with Cluster Reply's Quickconnect Framework 0

Internet of Things

Case Study

CLAAS: Cloud First for field logistics

Product-related services – this is what CLAAS, the European market leader for combine harvesters, offers customers. To ensure that various services work together smoothly, together with Cluster Reply the agricultural machinery manufacturer developed an IoT communication platform based on Microsoft Azure.

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Cloud Adoption Framework

Infographics

Executing your Cloud Adoption Strategy with Cluster Reply's Cloud Adoption Framework

When embarking on cloud migration, it’s vital to consider the best approach for your business needs. Whether you’ve taken that initial step into cloud, or are further along in your adoption journey, there are many considerations to ensure that you optimise the flexibility and cost models available.

Executing your Cloud Adoption Strategy with Cluster Reply's Cloud Adoption Framework 0

Mobile Robotics

Case Study

Robotics in Real Estate Operations

Reply, among the first Boston Dynamics Integration Partners worldwide, is testing the "SPOT" robot with ECE to support businesses in benefitting from advanced mobile robotics. As part of the so-called "Early Adopter Program" Reply and ECE have identified multiple possible use cases.

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19.10.2020

News & Communication

Cluster Reply has developed a solution to manage COVID-19 infection chains for the Health Authorities in Bavaria

Cluster Reply has provided a digital solution to support health authorities in Bavaria in managing COVID-19 infection chains.

Azure solution with web portal

Case Study

TOMRA: Spare parts via the Azure Cloud


How can recycling plant operators identify spare parts in seconds? Together with Cluster Reply, TOMRA Sorting has developed a cloud solution in Azure that aims to make ordering as simple as in the B2C context.

TOMRA Spare parts via the Azure Cloud
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Windows Virtual Desktop

Infographics

The New Digital Workplace: Empower your Employees to work remotely with Windows Virtual Desktop

Empower your employees with Windows Virtual Desktop, so they can work how they want, where they want with the security and flexibility required to meet business compliance standards.

DOWNLOAD INFOGRAPHIC
The New Digital Workplace Empower your Employees to work remotely with Windows Virtual Desktop 0

14.07.2020

Award

Cluster Reply recognized as Winner in Italy of the 2020 Microsoft Partner of the Year Award

Cluster Reply was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

07.07.2020

Blog

Biztalk Migrator – Microsoft’s new tool to migrate integration to the cloud.

At the recent KOVAI Integrate 2020 Microsoft’s Jon Fancey announced during his keynote speech the existence of a migration tool for BizTalk. This, when released, will automate the migration of BizTalk Applications to Microsoft’s Cloud offering – Azure.

Best Practice

Automated help Desk

Cluster Reply Automation Intelligence practice has skill, training and experience with Hyper-automation technologies, including conversational interfaces, cognitive services and Robotic Process Automation. Cluster Reply can tailor the conversational interface solution to fulfill different customer needs, assisting during the entire solution lifecycle, from planning to design, implementation and support and making sure they choose the correct approach to enable success.

Best Practice

Desk Sharing Solution to restart during Covid-19

The solution developed by Cluster Reply supports companies in the management of workstations both in contexts of resizing spaces and in cases of alternating presence in loco-smartworking, using to simplify the gradual return to the company.

Desk Sharing Solution to restart during Covid-19 0

04.06.2020 / ITALIAN LANGUAGE

Webinar

Dynamics 365 for Marketing presentation

In the world of marketing automation, Dynamics 365 for Marketing is quickly positioning itself as a strong competitor for consolidated companies. In this webinar Cluster Reply explored the main features and customisation opportunities provided by this App from the Microsoft Dynamics universe.

20.05.2020 / Italian Language

Webinar

Demand forecasting: machine learning solutions for automated prediction

This webinar hosted by Cluster Reply provided an in-depth overview of a forecasting tool developed for the manufacturing industry.

12.05.2020 / English Language

Webinar

Microsoft Azure Cloud Migration with Cluster Reply: The Motors.co.uk story

During this webinar Cluster Reply supported you to ensure that you take the right path, at the right time, to optimise and future proof your cloud migration journey.

AZURE

Case Study

Flexibility, speed and scalability of the Azure cloud in minutes, with Cluster Reply and Motors.co.uk

Cluster Reply, Microsoft Azure Expert Managed Service Provider (MSP), were selected as the preferred choice of cloud migration partner to architect and support the deployment of the migration to Azure in the most efficient and least disruptive way possible.

Flexibility, speed and scalability of the Azure cloud in minutes, with Cluster Reply and Motors.co.uk 0

Biztalk 2020

Blog

Twenty Years and Eleven Releases: BizTalk 2020

20 years on from the first release on January 15th 2000, Microsoft announced the release of BizTalk Server 2020. For Microsoft it was a low-key launch but that shouldn’t diminish the plethora of new features shipped in the product. For organisations that have invested heavily in previous releases; this is not simply an update but a game changer release.

Digital Workplace

Case Study

Workstation Modernization with Windows 10

Cluster Reply helped the Client to create a deployment strategy for Windows 10 using System Center Configuration Manager; that automated all the deployment processes without any user interaction, providing a customized ready-to-use workstation.

Digital Workplace

Case Study

Improving Collaboration with Teams

Cluster Reply helped the Client to define a change management strategy to deploy Microsoft Teams following very high security requirements on Windows 10 workstations and mobile devices; that cultivated a new approach to team collaboration and improved productivity by leveraging on easy-to-use, intuitive tools and processes.

Digital Workplace

Case Study

Drive value with Digital Workplace transformation

Cluster Reply helped the Client to create a digital workplace strategy around Windows 10 and Office365 integration; that cultivated a new approach to team collaboration and improved productivity by leveraging on easy-to-use, intuitive tools and processes.

Digital Workplace

Case Study

Empower people with Smart Working

The Client’s requirement is the adoption of an unified Digital Workplace platform managed centrally and with a high level of security. Discover how Cluster Reply designed a new Corporate solution.

Microsoft

Case Study

Global Desktop Experience Project

Cluster Reply were selected by a world leading intellectual property management and technology company to deliver a European Microsoft Windows deployment for over 400 Windows client devices across a number of their European office locations.

CUSTOMER ASSISTANCE AT VIMAR Positive energy 0

Microsoft Dynamics 365

Case Study

CUSTOMER ASSISTANCE AT VIMAR: Positive energy

25.11.2019 / Frankfurt

Event

Symposium "We, the City" with participation of Cluster Reply

On 25 November 2019 the symposium Wir, die Stadt of the Fraunhofer IAO takes place in Frankfurt. Kai Uwe Ernst, Partner at Cluster Reply, is one of the panel participants on the topic of digital participation formats for smart cities.

29.10.2019 - 30.10.2019 / Cologne

Event

Reply at Digital X 2019

Reply presents its offering at Digital X in hall 8 at booth O2. At the Disruptive Stage Reply is represented with the speech "Digital Transformation - Agil, not alone, but together with partners" by Stefan Meyerolbersleben, Reply.

Azure, IoT, Big Data, Machine Learning, Predictive Maintenance

News & Communication

Microsoft Award - Transformation Your Product

Cluster IT Reply has been prized with the Digital Transformation Champ Award in Transformation Your Product. 
The prize is award by companies able to implement a project that transforms their products into new service models.

Microsoft Dynamics 365

Case Study

Activity automation on Arrears Management in NHG

Notting Hill Genesis (NHG) are one of London’s leading housing associations, that works in the community, providing homes for lower-income households. NHG would like to increase the automation of repetitive tasks, standardise its communication management and have alerts to notify management on timelines and exceptions.

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05.06.2019 / Award

News & Communication

Cluster Reply delighted to be named Partner of the Year Award Winner for 2019

Over the years, Cluster Reply has developed a strong partnership with Microsoft, offering integration solutions on premises, hybrid or fully in the Azure cloud with QuickConnect, our Azure integration accelerator.

Microsoft BizTalk 2020

Best Practice

Moving forward with Hybrid integration

Cluster Reply is excited to announce the key Microsoft on-premises integration engine BizTalk next version – Microsoft BizTalk 2020 will be released at the end of 2019.

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17.07.2019 - 18.07.2019 / Stuttgart

Event

Daimler EDM CAE Forum

Meet Reply on 17 and 18 July 2019 at the 13th Daimler EDM CAE Forum in Stuttgart. Learn more about "From digital experience design to connected car" and "Driving change effectively - Smart linking of products and services" at booth G4.1 and G4.2.

24.06.2019 - 26.06.2019 / Munich

Event

Cluster Reply at AI4U Conference

Cluster Reply is exhibiting at the AI4U at the Microsoft booth (booth no. 67). The event takes place from 24 to 26 June 2019 parallel to TDWI at the MOC Munich.

A new Customer Service Management for Epson

Cluster Reply worked alongside Epson to design and develop a new customer service management solution based on Microsoft Dynamics 365.

A new Customer Service Management for Epson 0

Flexible Integration Solutions

Cluster Reply has more than 20 years’ integration experience optimising business efficiency and mobile strategies. We offer a clear approach to integrating business systems both internally and externally. Our integration solutions are deployed using the latest, innovative Microsoft technologies and can be deployed on-premises, as a hybrid solution, or in the cloud.

Flexible Integration Solutions 0

BLOG CONTENT

Patterns, Architecture and Governance

Test Agility. Accelerators. Disruption. Prototypes. The language of business today sums up the pressures on organisations to deliver innovation at hyper speed. One business leader put it to us that in 2019, his outlook was ‘positive …but not confident’.

BLOG CONTENT

The human cost of poor integration

It’s easy to forget the human cost of poor integration, when focusing solely on the technological challenges of making different systems talk to one another. At Cluster Reply, It has become clear to us, having worked in Aviation, Property Services and Higher Education for the past 20 years, that these industries rely heavily on safety and the sanctity of human life being upheld at all times.

AZURE

Case Study

Digital Transformation with Microsoft Azure

With investment in frontline patient care as the primary objective for NHS Property Services, a change in mind-set was necessary, and executing a robust digital transformation strategy was vital to improve services and accelerate business growth.

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FOOD RETAIL POS INTEGRATION

Best Practice

Point of Sale Integration In Food Retail

Retail faces big challenges to change its existing business models, in order to stay competitive by offering convincing customer experience and advanced services. Cluster Reply subsequently helped a major UK food retailer achieve a comprehensive, connected and real-time view of its stock, delivery and customers, enabling the retailer to evolve its business in accordance with its customers’ needs.

CUSTOMER EXPERIENCE

Case Study

Improving Operational Efficiency to provide a superior Passenger Experience for Gatwick Airport London

The airport's fixed size presents an ongoing challenge for London Gatwick’s Business Systems team as it looks to increase revenue and grow business. This is only achieved by making better use of existing resources. It's about making operations as efficient as possible, whilst still delivering exceptional customer experiences.

Improving Operational Efficiency to provide a superior Passenger Experience for Gatwick Airport London 0

18.06.2019 / Frankfurt

Event

Microsoft Innovation Summit for Financial Services 2019

Are digital technologies bringing new business fields and financial products into sight? Microsoft and Cluster Reply cordially invite you to find answers to these and other important industry topics at the Microsoft Innovation Summit for Financial Services 2019.

BLOG CONTENT

Working with a Visionary Client

Our NHS Property Services team talk proudly of the 18 month project they undertook to introduce this Customer to a new, Azure-based integration layer, using QuickConnect. We were keen to understand why this was such a successful project, and why so many people on the team (Customer, Cluster Reply, Vendors) derived so much satisfaction from it.

05.06.2019 / Munich

Event

Microsoft Innovation Summit for Automotive 2019

Visit the Microsoft Innovation Summit for Automotive 2019 to learn how Artificial Intelligence will impact the automotive industry and how Microsoft technologies - especially Microsoft AI - are helping your business succeed. Microsoft and Cluster Reply would like to invite you to this exclusive event on 5 June 2019 at Microsoft Germany in Munich.

Microsoft Dynamics 365

Case Study

DoveVivo – Innovations and challenges within a Digital Transformation path

The key target of DoveVivo is made by people of age 18-35, mainly university students, Ph.D researchers, trainees and young workers. Dealing with a young target and a booming market demand, DoveVivo decided to undertake a process of Digital Transformation in order to increase the efficiency of its processes and customer service. Such digitalisation process results in an innovative and friendly approach in line with reference target made by smart young people and Millennials.

DoveVivo – Innovations and challenges within a Digital Transformation path 0

16.05.2019 / Cologne

Event

Future Online Xperience AI Summit 2019

Machine. Human. Love. This is the motto of the FOX KI Summit 2019 that takes place in Cologne on 16 May 2019. Visit the event and meet Cluster Reply.

Human resources, People assessment

Best Practice

Cluster solution for People Competency Based Assessment

Every job needs a specific set of key competences and skills: the competency-based assessment tool represents a solution for companies’ knowledge mapping.

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03.04.2019 / London

Event

Sitecore Experience 2019

Cluster Reply, Neveling Reply and WM Reply take part in Sitecore Experience 2019 which will be held in London on 3rd April. The event is focused on the emerging trends and challenges unique to markets in Europe.

01.04.2019 - 05.04.2019 / Hannover

Event

Hannover Messe 2019 – Meet Reply at the Digital Factory

Reply is exhibitor at Hannover Messe, the most important industrial fair in the world, from 1 to 5 April 2019. See exciting showcases in hall 7 at booth E31 and talk to the experts of Cluster Reply, Cluster Manufacturing Reply, Industrie Reply and Spike Reply. The key topics: Smart Factory - Connected Supplier - Connected Product.

30.01.2019 / Automation Magazine

Press Article

Digital workforce: the efficient marriage of robots and humans

Stefan Gössel, partner at Leadvise Reply, and Kai Uwe Ernst, partner at Cluster Reply, have discussed how humans and robots are predicted to seamlessly work together to meet shared goals in the coming future.

Fashion, CLIENTELING

Best Practice

Cluster Reply solution for clienteling

In the retail sector, especially luxury brands, active customer loyalty plays an increasingly important role. Learn how Cluster Reply is supporting luxury fashion brands in developing clienteling app Cloud Azure based, that integrate messaging app like WeChat or WhatsApp.

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