Improving collaboration with teams

Provide an agile, unified, and secure experience

The new experience

The Client is organized in several functional organizational unit in geographically different locations where each of them have its own infrastructure and tools that created boundaries for efficient team collaboration.

In order to foster collaboration across the project teams and provide a secure experience, the Client aimed to adopt an unified Digital Workplace platform managed centrally under very high security requirements.


Cluster Reply helped the Client to define a roadmap for Teams adoption, by designing an integrated solution including:
  • Creation of Data Loss Prevention policies to identify sensitive informations and prevent the sharing between teams;
  • Definition of information barriers to prevent communication between different Organizational Units;
  • Definition of sensitivity labels to classify and protect organization's data;
  • Retention policy to comply with industry regulations and internal policies.


Cluster Reply supported the Client defining a change management strategy:
  • to maximize the effectiveness of Teams rollout;
  • to facilitate Smart Working scenario across remote teams;
  • to increase efficiency during meetings, sharing project documents and staying every time in touch through instant messaging;
  • to reduce the costs of on-premise video-conference systems.
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    Cluster Reply

    Cluster Reply is the company in the Reply group specialized in consulting services and design of cutting-edge solutions to accompany clients on their “digital transformation” path with Microsoft's cloud technologies. Cluster Reply supports its clients with cross-industry skills in Applications & Infrastructure, Business Applications, Modern Workplace, Big Data and Artificial Intelligence. Through its Modern Workplace offering based on the Microsoft 365 platform, it helps companies to create a collaborative work environment that is focused on engagement, productivity and possibility to access information from any device in complete safety. Cluster Reply operates in synergy with other companies in the Reply network that are Microsoft partners in Brazil, Germany, Italy, the United Kingdom and the USA.