During a period of increasing demand, Motors.co.uk wanted to ensure that providing its customers with continuously better services remained a key priority. As new product and market offerings were developed to meet evolving customers’ needs, the ability to remain agile, efficient and scale digital solutions with ease became essential. However, the current on-premise data centre was impacting time to market and scale, due to capacity limitations.
With customer service and growth a priority, Motors.co.uk took the decision to migrate to a cloud platform to achieve the flexibility and scalability needed to service customers and increase market offerings. Accordingly, Motors.co.uk needed to adopt a highly planned, strategic approach, to mitigate the risk of disruption to the business and more importantly its customers.
Cluster Reply used its extensive experience and expertise to scope a migration roadmap in order for Motors.co.uk to effectively implement Azure cloud based services and through the ongoing partnership Cluster Reply now provides Motors.co.uk with a suite of services.
Ensuring satisfaction through the requirements
Best practice guidance and security architecture expertise
Maintaining high quality with robust SLA’s
Providing flexibility and cost optimization
With Motors.co.uk customers reliant on a high quality ‘always-on’ web presence, high availability, security and resilience, Cluster Reply provided Architecture expertise to ensure that the solution satisfies the requirements of a serious global tech business and helped a newly acquired business maintain standards in a short space of time.
With parent company eBay Classifieds Group mandating stringent security regulations, Cluster Reply worked in partnership with the Motors.co.uk team, providing best practice guidance and security architecture expertise to ensure that the Motors.co.uk. cloud platform adhered to the eBay group global security standards.
Once the migration to the Azure cloud was complete, it was vital that the ongoing operation of the solution was maintained at the highest quality with robust SLA’s. Cluster Reply provides Motors.co.uk with a 24x7 Managed Service, including access to Microsoft Premier Support. If Motors.co.uk has a challenge, Cluster Reply experts are instantly accessible.
Motors.co.uk wanted to engage with a partner who were able to offer all aspects of a cloud solution provider. This included providing Azure licenses through Cluster Reply’s Cloud Solution Provider Agreement (CSP). This approach provides flexibility and cost optimization as Cluster Reply pro-actively monitors licensing spend and continuously offers ways to optimize cost, enabling Motors.co.uk to focus on innovation rather than operation.
As a result of Cluster Reply’s approach, Motors.co.uk now has the flexibility, scalability and performance capacity to provide its customers with a continuously evolving product and market offering. There is no latency between a decision making point and a desired solution – Motors.co.uk is able to react quickly, with improvements implemented in minutes.
“Cluster Reply have helped make what could be very complex solutions and decisions, much easier. What would have been tricky and time consuming, now takes minutes.”
“Cluster Reply are a trusted Partner and Advisor who have taken the time to understand our business and become part of our team.” (David Hearns, Motors.co.uk)
Cluster Reply is the Reply Group company specialised in delivering Cloud Solutions using the Microsoft Azure platform. Cluster Reply is a global award winning Microsoft Gold certified partner with over 20 years’ experience delivering application development, integration and cloud infrastructure solutions using Microsoft technology.
Motors.co.uk is a leading car search website in the UK, combining over a decade’s worth of experience in connecting buyer and sellers with the latest tools and technology. Motors.co.uk has created a wide variety of clever search features to help consumers find the right car for them including Smart Search, Simultaneous Search and Monthly Payment Search, as well as an extensive collection of car news, reviews and buying guides.