Cluster Reply is a published thought leader and trusted advisor to Microsoft, who have recognised our expertise via multiple development, integration and cloud Worldwide Partner of the Year awards.
Cluster Reply has more than 20 years’ integration experience optimising business efficiency and mobile strategies. We offer a clear approach to integrating business systems both internally and externally. Our integration solutions are deployed using the latest, innovative Microsoft technologies and can be deployed on-premises, as a hybrid solution, or in the cloud.
Over the years, Cluster Reply has developed a strong partnership with Microsoft, offering integration solutions on premises, hybrid or fully in the Azure cloud with QuickConnect, our Azure integration accelerator.
Cluster Reply is excited to announce the key Microsoft on-premises integration engine BizTalk next version – Microsoft BizTalk 2020 will be released at the end of 2019.
The key target of DoveVivo is made by people of age 18-35, mainly university students, Ph.D researchers, trainees and young workers. Dealing with a young target and a booming market demand, DoveVivo decided to undertake a process of Digital Transformation in order to increase the efficiency of its processes and customer service. Such digitalisation process results in an innovative and friendly approach in line with reference target made by smart young people and Millennials.
Notting Hill Genesis (NHG) are one of London’s leading housing associations, that works in the community, providing homes for lower-income households. NHG would like to increase the automation of repetitive tasks, standardise its communication management and have alerts to notify management on timelines and exceptions.
Retail faces big challenges to change its existing business models, in order to stay competitive by offering convincing customer experience and advanced services. Cluster Reply subsequently helped a major UK food retailer achieve a comprehensive, connected and real-time view of its stock, delivery and customers, enabling the retailer to evolve its business in accordance with its customers’ needs.
Many blue chip businesses have chosen to migrate their SAP workloads to Azure. Here we’ll set out the incredible benefits this will deliver. SAP is a powerful tool, but often an on-premises infrastructure is not suitable for hosting such workloads and will often cause major problems for the proprietary business. The solution is SAP on Azure.
With investment in frontline patient care as the primary objective for NHS Property Services, a change in mind-set was necessary, and executing a robust digital transformation strategy was vital to improve services and accelerate business growth.
The airport's fixed size presents an ongoing challenge for London Gatwick’s Business Systems team as it looks to increase revenue and grow business. This is only achieved by making better use of existing resources. It's about making operations as efficient as possible, whilst still delivering exceptional customer experiences.
Our NHS Property Services team talk proudly of the 18 month project they undertook to introduce this Customer to a new, Azure-based integration layer, using QuickConnect. We were keen to understand why this was such a successful project, and why so many people on the team (Customer, Cluster Reply, Vendors) derived so much satisfaction from it.
It’s easy to forget the human cost of poor integration, when focusing solely on the technological challenges of making different systems talk to one another. At Cluster Reply, It has become clear to us, having worked in Aviation, Property Services and Higher Education for the past 20 years, that these industries rely heavily on safety and the sanctity of human life being upheld at all times.
Test Agility. Accelerators. Disruption. Prototypes. The language of business today sums up the pressures on organisations to deliver innovation at hyper speed. One business leader put it to us that in 2019, his outlook was ‘positive …but not confident’.
Cluster Reply worked alongside Epson to design and develop a new customer service management solution based on Microsoft Dynamics 365.