Case Study

Delivering Beauty Faster:
KIKO Milano’s Logistics 
Evolution

KIKO Milano is committed to delivering products quickly, responding swiftly to customer needs, and ensuring an unmatched e-commerce experience.

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Accelerating KIKO’s Supply Chain Performance

Amid rapid growth in the UK and rising demand for fast, reliable home delivery, KIKO set out to evolve its supply chain. To meet this challenge, the company opened a new dark store in London and partnered with Logistics Reply to implement a scalable and agile logistics infrastructure.

The tailored WMS solution, built on the modular microservices architecture of the LEA ReplyTM platform has allowed KIKO to cut e-commerce delivery times in half and helps the global cosmetics brand stay ahead in a highly competitive market.

A JOURNEY TO FASTER DELIVERY

To enhance logistics efficiency and accelerate delivery times KIKO partnered with Logistics Reply leveraging the LEA Reply™ WMS.

Watch the video below to discover how, in just a few months, KIKO’s new dark store became fully operational, managed entirely by its in-house team.

Powered by LEA Reply™

LEA ReplyTM WMS is a part of the LEA ReplyTM Platform: a modular, cloud-native solution designed to power agile,connected and scalable supply chains.   

LEA ReplyTM key pillars and design principles

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Cloud-Native

Seamless scalability, faster innovation, and greater flexibility by leveraging the cloud for efficient, on-demand resource management

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Microservices

Modular, tailored to fit, flexible

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AI-Powered

AI Assistance at your fingertips

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Scalable

Grows with you, use only the resources you need

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Real-Time Visibility

Real-time data and insight across the entire supply chain

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Security

Robust security protocols to safeguard sensitive company data

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Resilience & Reliability

High availability and uptime, ensure smooth operations even in the face of disruptions

KIKO Milano

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KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. KIKO identifies the major beauty trends of the moment and makes them accessible to all. Combining the quality and creativity rooted in its Italian DNA, KIKO has conquered the most demanding and diverse beauty addicts with an endless range of shades, tones and textures to satisfy every professional and personalized make-up requirement. The brand has over 1250 stores and is available in 70 markets.

Logistics Reply

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Logistics Reply is the Reply Group company specialized in delivering state-of-the-art software to transform supply chains. With over 25 years of pioneering experience, we lead clients through their supply chain digital transformations, ensuring rapid value and lasting quality.
Blending modularity with enhanced connectivity, to meet the dynamic demands of modern warehousing and logistics. Our solutions ensure seamless collaboration between systems, humans and machines, creating a digital footprint orchestrating advanced automation. We optimize warehouse efficiency through smart robotics and enhance operational decision-making with AI.