Case Study

Making a small town more attractive to residents and investors with AI

Hagenow is relying on AI and the Google Cloud Platform for smart urban development – improving administrative efficiency, driving digital innovation and making the region fit for the future.

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The project at a glance

Building the city of tomorrow, attract investors, and strengthen companies in the region with the Google Cloud

The challenge

How do you make a small town future-proof?

Hagenow, a small town in northern Germany, was facing a problem familiar to many rural areas: how to remain attractive for citizens and investors? The city did not want to just wait and see, but to actively counteract the trend – with Artificial Intelligence.

Hagenow aimed to make knowledge about the region easily accessible, offer intelligent services and position the city as modern and smart. But, of course, the solution had to comply with the strict data protection regulations of the public sector.

The solution

A digital platform at the heart

of urban development

Together with the experts at Go Reply, Hagenow is now relying on Google Cloud Platform (GCP) in combination with open source solutions as the digital foundation for advanced AI innovations.

How we did it

High-tech with security as the top priority

To keep Hagenow modern but safe, advanced Google AI technologies such as Vertex AI and Dialogflow CX were used – combined with strict data protection measures:

Secure identity and access control

ensures that only authorised persons have access to sensitive data.

Encryption at the highest level

means that data is always protected, whether it is stored or transmitted.

Ongoing compliance checks

guarantee that all legal requirements are met at all times.

The benefits

Hagenow as a flagship model for digitalisation

Hagenow is a prime example of how the right strategy can help a small town become a smart city of the future. Thanks to the support of Go Reply's experts, the city's administration is now able to work more efficiently and investors are attracted by a digitally connected, attractive region.

With the Google Cloud Platform, Hagenow has created a flexible and scalable foundation that can be continuously developed and expanded with new AI applications. This means that the city always benefits from modern and innovative AI applications.

Hagenow is a small town in western Mecklenburg-Western Pomerania with around 12,500 inhabitants. The independent town in the district of Ludwigslust-Parchim combines historic buildings – including well-preserved half-timbered houses and a listed old town – with modern infrastructure. It is characterised by a high quality of life, a wide range of educational and leisure activities, and a lively community and cultural scene. With its mix of traditional crafts, industry and services, Hagenow is also an attractive business location in the West Mecklenburg region.

Go Reply, part of the Reply Group, is a Google Cloud Premier Partner providing services in the following areas: cloud strategy and migration, cloud hosting, big data, machine learning, PCI/ISO compliance and security management, productivity services and fully managed 24 x 7 services to support your business-critical applications.