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Case Study

British American Tobacco - From Skype for Business to Teams

British American Tobacco suffered from the typical challenges that a global organisation could expect around communication and siloed working, but British American Tobacco chose to tackle this challenge head on through moving from Skype for Business to Teams.

British American Tabacco was the first FTSE 100 in the UK to fully migrate from Skype for business to Teams only, shutting down Skype for Business for good, and WM Reply helped them do it.

Through engaging our approach of “Global Lead, local land”, working with Senior Stakeholders and group of 800 champions established by WM, writing and designing emotive communications and materials. We formulated and executed an end to end change campaign that drove adoption across the 6-week batched roll out of Teams across 184 countries, in 16 languages and to 37,000 employees.

The end result of this change campaign was the global adoption of Teams to 85% active usage and a tangible saving to the business of £500k.

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15.06.2022

Event

THE AI SUMMIT 2022

The AI Summit global series delivers the content and networking opportunities to ensure that the industry decision-makers are fully equipped to fulfil their AI road map, and to bring your company into the 4th Industrial Revolution. Reply, as an Industry Partner, will be presenting exciting live demos and giving you the opportunity to put our latest AI applications to the test during the two-day gathering!

 THE AI SUMMIT 2022  0

26.11.2021

News & Communication

WM Reply and Transport for London win two awards at the Digital Impact Awards 2022

WM Reply and Transport for London win Gold for Best Intranet and Silver for Best digital employee communication at the Digital Impact Awards 2022.

09.07.2021

News & Communication

WM Reply Recognized as a Finalist of the 2021 Microsoft Employee Experience Partner of the Year Award

WM Reply today announced it has been named a finalist of the Employee Experience 2021 Microsoft Partner of the Year Award.

 
 
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