• about reply
WM Reply Logo
Menu
  • About Us
    About Us
    • Newsroom
    • Case Studies
    • Events
    • News & Communications
    • About Us
  • Services
  • SOLUTIONS
    SOLUTIONS
    • Productivity & Collaboration
    • SharePoint Intranets
    • Enterprise Social Networks
    • Digital Workplaces
    • The Accelerator by WM reply
    • Core Technologies
    • SharePoint
    • Power Platform
    • Microsoft Teams
    • Office 365
    • Microsoft FastTrack
    • Microsoft Exchange
    • Yammer
    • Nintex Workflows
    • Microsoft Viva
    • Business Solutions
    • Mobile Applications
    • Document Management
    • Consumer Experience
    • SharePoint Websites Design
    • SharePoint Extranets
  • Careers
  • Contact us
  • about Reply
WM Reply Logo

Search

Focus On

News & Communication

Aberdeen City Council teams up with Microsoft for Scottish first

FOCUS ON: Microsoft, artificial intelligence, Office 365, Managed Cloud Services,

Aberdeen City Council is the first of Scotland’s local authorities to join forces with Microsoft using its Cloud Navigator programme for digital transformation.

The partnership between the US corporation and Scottish council is the product of an expanding collaboration designed to assist the Aberdeen local authority in achieving an extensive and ambitious digital transformation.

Enhanced service capabilities

Through the Cloud Navigator programme, Aberdeen City Council can indispensably alter the method in which it provides services to over 200,000 individuals. Not only enhancing the user experience of personnel and customers, the plan will also allow the council to be more effective, through the employment of cloud-based technologies in Azure and artificial intelligence (AI).

The plan includes the move to Microsoft’s Azure platform. This cost-effective solution will allow the council to relocate data from its present on-premise repository to the cloud, a move that will facilitate workflow, making stored information easier to access by council employees. Additionally, it will provide an enhanced level of security for sensitive data.

Greater availability for customers with Office 365 and AI assistance

The Council will be empowered to engage more effectively with customers with the assistance of programs powered by AI. Repetitive tasks and processes will be operated by the AI programs, freeing up valuable time for staff and allowing them to spend more on important issues that have an impact on the local community.

Along with utilising AI, Aberdeen City Council is making the most of opportunities provided by Office 365. In promoting the employment of Microsoft O365 services, the council endeavours to give employees of the local authority the capability to give improved support to customers and communicate more effectively with their colleagues.

Co-leader of the Council, Jenny Lang, commented on the positive impact: 

“The use of digital platforms is already helping staff spend less time on administration so they are free to spend more time with customers and provide care and support that is central to the role of the council.”

The Cloud Navigator plan from Microsoft has been developed to ensure a smooth transition when organisations make the move to the cloud. While this innovative tool has now been used in both private and public sectors, this is the first use by a council in Scotland.

Director of Azure Business for Microsoft UK, Michael Wignall, said:

“Aberdeen City Council has identified strong opportunities to better serve its customers by using cloud and communications technology. The Cloud Navigator programme will ensure that the council’s transition to the cloud runs seamlessly as part of a wide-ranging digital transformation. We look forward to other councils benefiting from this technology and unlocking the potential of the cloud.”

If your company is dedicated to digitalisation and looking to make the next step, you can contact our team here at WM Reply. We specialise in using Microsoft technology to enhance business processes and ensure smooth collaboration between colleagues using platforms and software as a service (SaaS) like SharePoint and Office 365. As an intranet expert, we create bespoke and secure solutions to business problems.

RELATED CONTENTS

20.10.2020 / MICROSOFT

News & Communication

Microsoft announces milestone in digital learning

Tech giant Microsoft has revealed that over 500,000 UK residents have increased their skillset with new digital abilities over the last three months, using free online study courses.

27.08.2020 / MICROSOFT

News & Communication

Getting more out of Microsoft Teams

It’s fair to say that life after Covid 19 is going to be very different for every single one of us. Will we return to offices? Will we have a combination of office and working from home? Will we move to permanent home-based working? Whatever your solution, it has never been more important to think about how you make the most of your collaboration tools! That’s where Microsoft Teams comes in.

26.08.2020

News & Communication

New Microsoft partner launches powerful laptop for learning

A dual device, the Kano PC laptop features an innovative design that enables users to remove or click new parts into place as they increase their IT skills. Recently released around the world, the product rollout coincides with an announcement from Kano, introducing its new partnership with Microsoft.

 
 
 ​
 
Reply ©​​ 2023 - Company Information -
 PrivacyCookie Settings​
  • Abou​t Reply​​
  • Investors​​​
  • Newsroom
  • Follow Reply on
​
  • ​About WM Reply
  • Privacy & Cookies Policy
  • Information (Client)
  • Information (Supplier)
  • Information (Candidate)