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Govern, secure and scale enterprise AI agents with Microsoft Agent 365 and Reply
With Microsoft Agent 365 as the enterprise control plane, Reply helps organizations govern, secure and scale AI agents with the right strategy, architecture and adoption model.
From agent experimentation to governed adoption
AI agents are becoming part of enterprise workflows. They can support employees, automate business processes, interact with applications, access data and contribute to decision-making activities.
As adoption grows, organizations need to understand where agents are being created, what they can access, how they behave, who owns them and how their impact is measured.
Without a clear governance model, agent adoption can become fragmented across business units, IT teams and third-party platforms. This can create risks related to security, compliance, data exposure, operational control and business accountability.
Microsoft Agent 365 helps organizations address this challenge by providing a control plane for agent management. Reply helps define and implement the operating model required to make that control plane effective across the enterprise.
Is your organization ready?
Source: IDC Info Snapshot, 1.3 Billion AI Agents by 2028, doc #US53361825, May 2025
What is Microsoft Agent 365, how does it work and how reply can help
The challenge
Many organizations are already facing common challenges in their agent adoption journey:
These challenges are not only technical. Governance models must be designed in a way that supports adoption, rather than creating friction for users and business teams. To scale AI agents responsibly, organizations need to address security, compliance, operating model and workforce adoption together.
How Reply supports Agent 365 adoption
Discover and Govern
Secure
Enable
Build
Operate
Reply helps organizations understand their current agent landscape, including agents created outside centralized IT oversight.
We support the definition of the governance operating model required to manage Agent 365 at scale. This includes ownership, lifecycle management, accountability structures, approval processes and policy design.
The objective is to establish clear governance before controls are deployed broadly across the organization.
Reply helps extend Zero Trust principles to AI agents and non-human identities.
Using Microsoft technologies such as Microsoft Entra, Conditional Access, Microsoft Defender and Microsoft Purview, Reply supports the implementation of identity, access, threat monitoring and data governance controls for agent environments.
This enables organizations to apply consistent security and compliance standards to agents, users, devices, applications and data.
Successful agent adoption requires more than technical control.
Reply supports change management and adoption enablement to help business users, leaders and IT teams understand how agents should be used, governed and trusted.
This helps reduce organizational resistance and ensures that governance becomes an enabler of adoption, not a barrier.
Reply designs and implements enterprise-ready agents using Microsoft Copilot Studio and Azure AI Foundry.
Our teams embed security, governance, data access, lifecycle management and operational requirements into the agent architecture from the beginning, avoiding the need to retrofit controls after deployment.
Reply helps organizations establish the monitoring and continuous improvement capabilities required to manage agents over time.
This includes tracking agent utilization, business impact, compliance posture, performance and governance effectiveness as adoption expands across the enterprise.
Why Reply
Reply, together with its Microsoft-focused companies, Valorem Reply and WM Reply, brings together the capabilities required to support Agent 365 adoption across the full enterprise lifecycle.
Our teams combine expertise in security and identity governance, Azure data and AI infrastructure, business process automation, modern work and workforce adoption. This enables organizations to address Agent 365 not as a standalone technology initiative, but as an enterprise transformation program.
Valorem Reply and WM Reply support clients in assessing readiness, defining governance frameworks, securing agent environments, building enterprise-grade agents and creating the operating model required to scale responsibly.
As a Microsoft Agent 365 launch partner, Reply brings together specialists across security, cloud, AI and modern work to help organizations move from experimentation to controlled, measurable and enterprise-wide adoption.
Start by mapping your agent landscape
Reply helps organizations create visibility and control over the AI agents already operating across their enterprise environment.
Our Agent 365 discovery assessment is designed to map the current agent estate, including agents built with Microsoft platforms, registered third-party agents and shadow agents discovered across the tenant. The objective is to understand what is already in place, where governance gaps exist and which controls are required to manage agents securely and consistently at scale.
It helps organizations understand:
Which agents and automations already exist across the enterprise environment
Where shadow agents or unmanaged agent activity may be present
Which agents have access to data, applications or business processes
Where ownership, lifecycle and accountability gaps need to be addressed
How Microsoft Entra, Conditional Access, Microsoft Defender and Microsoft Purview can be applied to govern and secure agents
Which operating model, guardrails and runbooks are required to support ongoing agent governance
How to enable admins, security teams, business leaders and users to understand, manage and trust agent behavior
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