Who we are

We are an experienced digital consultancy who aim to create digital platforms that enable our clients to foster meaningful, online engagements with both their employees and customers.

Built on decades of knowledge and using the latest technologies such as Sitecore, Office 365, Dynamics and SharePoint, WM Reply can challenge the status quo of generic, static interactions with your target audience.

We implement personalisation and UX best practise to deliver customer journeys that react, adapt and respond to each individuals’ unique needs, providing the very best experience. For internal teams this means better engagement and adoption of new technologies. For marketing teams, the results are improved sales, better conversion rates, increased life time value, larger transaction values and a more engaged customer base.

REPLY: STRONGER TOGETHER

WM Reply is part of Reply, a leading Consulting, Systems Integration and Digital Services company, specialising in the creation and implementation of solutions based on new communication networks and digital media.

Based on a network of companies specialised by service offering, Reply combines the planning and organisational capacity of a large corporation with the flexibility and dynamism typical of specialist companies.


Reply: Stronger Together

WM Reply is part of Reply, a leading Consulting, Systems Integration and Digital Services company, specialising in the creation and implementation of solutions based on new communication networks and digital media.

Reply's network of highly specialised companies, support leading industrial groups combining the planning and organisational capacity of a large corporation with the flexibility and dynamism typical of specialist companies.

Services

Salesforce to Dynamics CRM

Microsoft Dynamics 365 has whet the appetite of businesses all over the world, with reduced license costs and heightened functionality, it's easy to see why.

Mobile Applications

Case Study

Connecting people through technology at British Gas

British Gas were in need of a business solution that would engage their employees across 12 call centres and provide the necessary training to over 1000 employees.

Connecting people through technology at British Gas 0

Engagement & Adoption

Case Study

'It's all about connections' at the Arts Council

Arts Council England commissioned WM Reply to help them to encourage user adoption of their new SharePoint and Yammer business solution.

'It's all about connections' at the Arts Council 0

Digital Workplace

Case Study

The King's Fund: A step up in their intranet game

A engaging and social digital workplace fit for the future, improving communications across the organisation

Migration

Case Study

Vodafone's Journey to SharePoint

WM Reply replaced one of the world’s largest telecommunication company's 8-year-old Intranet in just 3 months.

 

 
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Engagement & Adoption

Case Study

"I Have Never Felt So Globally Connected."

A multinational alcoholic beverage company approached WM Reply to help migrate 30,000 users to SharePoint 2013 and Office 365. Find out how we led the change.