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Uniserve, the UK’s leading independent logistics and global trade management provider, has been at the forefront of delivering innovative supply chain solutions for over 40 years. With a diverse client base spanning multiple market sectors, Uniserve partnered with Logistics Reply to implement a warehouse management system (WMS) capable of scaling alongside its operations while delivering flexibility, efficiency, and real-time visibility.
Uniserve needed a cloud-native warehouse management solution to support its growing 3PL operations and diverse client base.
After evaluating multiple WMS providers, Uniserve selected Logistics Reply and its cloud-native, microservices-based LEA Reply™ WMS. The decision was driven by:
Scalability – A modular platform that could grow with Uniserve’s operations.
Flexibility – Ability to serve multiple clients with diverse needs in a single system.
Seamless Integration – A solution that integrated effortlessly with Uniserve’s existing infrastructure.
User-Friendly Interface – User-friendly, consumer-grade applications that encouraged rapid adoption and increased productivity.
A True Partnership – A local team providing hands-on support and continuous innovation.
Working closely with Logistics Reply, Uniserve experienced a seamless implementation process, ensuring minimal disruption to daily operations. Logistics Reply’s team worked alongside Uniserve’s warehouse and IT staff to fine-tune the system, ensuring it met operational requirements.
Real-Time Inventory Visibility – LEA Reply™ provided Uniserve with end-to-end supply chain visibility across multiple sites.
Optimized Warehouse Operations – Enhanced automation and AI-driven processes improved efficiency.
Faster Client Onboarding – A flexible system that accelerates the integration of new customers
"Working with Logistics Reply has been a game-changer. Their team is responsive and fully understands our business. The implementation process was seamless, and their support has been exceptional."
— Shellie Carraher, Head of Stock, Systems and Admin, Uniserve
Since implementing LEA Reply™, Uniserve has achieved:
Streamlined Operations – Warehouse processes are now more efficient, with reduced manual efforts and fewer errors.
Enhanced Inventory Accuracy – Real-time tracking ensures products are in the right place at the right time.
Faster and More Agile Supply Chains – The platform’s flexibility allows Uniserve to meet evolving customer needs quickly.
Future-Proof Scalability – LEA Reply™ supports Uniserve’s growth and expansion into new technology-driven solutions.
"Since implementing LEA Reply™, we’ve not only improved operations but set the stage for future growth. Inventory accuracy has improved significantly, and onboarding time for new clients has reduced—directly impacting our bottom line."
— David Barry, Director of Warehouse and Transport, Uniserve
This success reflects Uniserve’s commitment to delivering supply chain excellence for its clients, powered by innovative technology and strong partnerships.
"What’s great about Logistics Reply is that they’re not just a software vendor; they’re a true strategic partner. We’re excited to roll out more of their solutions, and we know they’ll be there to support us every step of the way."
Simon George
Group IT Director, Uniserve
ABOUT UNISERVE
Uniserve
Uniserve is the UK’s leading independent logistics and global trade management provider. Founded in 1984, Uniserve has established itself as a pioneer in the logistics industry and employs over 1,500 employees in the UK and Internationally. The business covers every aspect of the supply chain management ecosystem. Seamlessly, combining ocean freight, air freight, road and rail freight services with intelligent warehousing, distribution and supply chain solutions. Where Uniserve sets itself apart is their continuing investment into connected ancillary supply chain services such as customs clearance, consultancy, environmental compliance, finance, bespoke IT systems and education. Uniserve is synonymous with quality, reliability and innovation and a trusted partner to many of the world’s leading businesses.
For more information, visit www.uniservegroup.com