Retail &

E-Commerce

The boom in online shopping and innovative delivery models is transforming the retail and e-commerce landscape. Discover how agile supply chain solutions and a modular, cloud-native WMS can help you ride the waves of change.

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From warehouse to doorstep, empower seamless retail & e-commerce journeys with flexible, scalable, and intelligent supply chain solutions.

Our Solutions

Warehouse Management

Our Warehouse Management System (WMS) provides real-time visibility and control over warehouse operations. Key features include Inventory Tracking, Order Fulfillment and Automation Integration.

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Dropshipping

LEA Reply™ Dropship  coordinates and oversees the dropshipping cycle, from the supplier request, preparation of the order, packaging of the products and handoff to the courier. The solution can also manage after sales services such as home installations or pickups.

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Hub & Network

LEA Reply™ Hub & Network is designed to support the management of multi-level logistics distribution networks. It manages receiving, sorting, cross docking, consolidation and shipping activities in logistics centres or transit points.

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Last Mile Software

LEA Reply™ Last Mile streamlines last mile delivery with an Android app for smartphones and rugged terminals. It handles trip planning, route optimization, loading, returns, real-time updates, driver alerts, payments, and certified digital signatures for proof of delivery.

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Supply Chain Visibility

LEA Reply™ Visibility is a cross-company, cross-platform solution that transforms data from multiple sources into actionable information to empower decision-making.

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Resource Planner

LEA Reply™ Resource Planner enables the optimal allocation of resources in a warehouse or production environment, configuring executional process models and building schedules to meet key operational and productivity metrics. 

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Key Challenges in Retail Supply Chains — and How to Manage Them

Our Logistics Capabilities

LEA Reply™ WMS provides powerful inventory management capabilities designed to optimize stock tracking across your entire supply chain network. Through real-time, automated inventory updates, you maintain accurate and consistent visibility of stock levels at every node — from warehouses to retail locations. This ensures greater control, reduces discrepancies, and supports faster, data-driven decision-making.

LEA Reply™ WMS can be customized and automated to match your picking and packing operations, supporting a wide range of strategies like wave, batch, and zone picking, all tailored to order types, product categories, and customer preferences. Whether it's B2B or B2C, the platform enables efficient handling of both in the same facility, adapting workflows based on the nature of each order.

LEA Reply™ easily integrates with robotics and pick-to-light systems to enhance speed and accuracy. It also streamlines returns management with customizable workflows for inspection, restocking, or disposal, while offering full visibility through real-time tracking and reporting of returned items.

LEA Reply™ API frameworks enable seamless integration with marketplaces, ERP systems, payment gateways, courier services, and customer-facing platforms. In particular, integration with multiple couriers and last-mile providers allows businesses to choose the best shipping option based on cost, speed, or customer preferences. This flexibility improves operational efficiency and offers end customers more delivery choices, such as express, sustainable, or time-slot deliveries.

LEA Reply™ ensures efficient order management across all sales channels, from online to in-store, with a consistent, end-to-end experience.

LEA Reply™ WMS empowers your supply chain to offer more options to the end customer.

Efficient cartonization ensures orders are packaged optimally for any requirement, while support for Value-Added Services (VAS) enables personalization, special handling, or premium customer experiences. Combined with our integrated Last Mile Solution, shipments are delivered faster, more reliably, and with full flexibility, providing a seamless end-to-end fulfillment experience.

Driving excellence for our customers
Case Study

Delivering Beauty Faster: KIKO Milano’s Logistics Evolution

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