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Augmented Reality

Platform

CLICK REPLY™
MAKES WEARABLE

FOCUS ON: Augmented Reality,

​​​Click Reply™ Augmented Reality is the innovative suite solution that – thanks to the latest technological innovations – brings a new and exciting customer experience to the execution at work.

Process execution is carried out in real-time in the field through the use of smart glasses guiding the operator while he carries out the activities based on the environment and the objects he is looking at.

The operator can work completely hands-free and is visually and easily guided by the system, which shows only the necessary information that adds value in a specific moment. This information avoids alienation, achieves usage immediacy and simplifies complex processes. Therefore, an inexperienced worker can start to perform new processes after a greatly reduced training time.

MODELLING

The Click Reply™ Augmented Reality solution provides a framework for augmented reality process modelling and execution, which is designed to be device-independent and to allow modelling portability towards different, future generations of smart glasses.

Different types of components are being offered – each with a set of properties that can be activated/deactivated or personalised – and made available to build a custom workflow, to communicate with the back-end application and to execute it on the device.

APPS

This solution offers a set of already available processes according to the core logics of the Click Reply™ Warehouse Management product it integrates.

Thanks to the parameterisation of the solution and the modelling framework, you can also personalise the already available processes and build new ones in a very short time.

Apps can be integrated with the Click Reply™ product suite or with any other non-Click application.

Here are a few examples of APPS, from warehouse to retail and service ones:

  • Putaway
  • Picking
  • Pick & Put in Trolley
  • Quality Inspection
  • Retail Replenishment
  • Car Rental
CUSTOMER EXPERIENCE FEATURES

A full augmented reality experience is now possible while executing a process, thanks to the adoption of a series of innovative features in the same app and using the best technologies and devices available on the market.

Click Reply™ took on this challenge and works constantly to embed in its solution the latest technological components and the best smart glasses suitable for the industrial world. As a result, the following features are offered:

  • a rich user experience: the new UX generation integrates various technological components to show different styles, themes, pictures, videos and 3D models
  • operator recognition: without any self-declaration from the operator
  • notifications: capturing events from external sources and generating notifications for the operator
  • guided navigation: the ability to guide operators in their movements in relation to their position and the surrounding environment
  • area highlight: the ability to state whether the position reached is correct or not by layering coloured areas on the visuals the operator is seeing
  • 1-D and 2-D barcode recognition: able to detect different barcode formats
  • text recognition: the ability to detect texts as process inputs, in substitution for barcodes
  • counting: the ability to verify the accuracy of animated objects and count them
  • video guide: the ability to guide the operator in executing series of physical movements through videos and texts
  • gaming: the ability to integrate gamification components in process execution

The challenge will be even harder with the next generation of devices and the evolution of new technologies, IoT and Industry 4.0. New innovative experience will then be available, such as:

  • more complex navigation, based on indoor localisation, with the ability to analyse real-time traffic situations close to the operators, alerting them to the risk of accidents among machines and suggesting alternative paths
  • object integration, e.g. to alert the operator about malfunctioning equipment
  • guida al guide to object positioning in a specific physical space ​

RELATED CONTENTS

AUGMENTED REALITY

Video Reference

Click Reply™
AR - Experience

The video shows the execution, in the laboratory, of an augmented reality collection process through Google Glass, integrated with the Click Reply™ augmented warehouse management solution. ​Thanks to Google Glass, it was possible to carry out initial trials, discover strengths and weaknesses and design the future reference model to adopt the technology within the Click Reply™ suite.

Key Factors

Thanks to the continuous growth and evolution of its fundamental technology, Augmented Reality is becoming more and more prevalent in the industrial world and will be essential for the future of logistics. Logistics Reply offers its clients a framework for Augmented Reality App modelling and creation for Supply Chain Execution, in order to drive value for operations in different environments, from manufacturing and distribution centres to services and retail. A BRIDGE CONNECTING THE PHYSICAL AND DIGITAL WORLDS The real world is augmented in real-time thanks to a set of added-value information for the execution of processes and services coming from the digital world. Texts, graphic elements, audio and virtual content augment the user experience, as users are in close connection with the operations they are following. Aside from consumers' lives, Augmented Reality makes its entrance in the business world and finds a fertile breeding ground in logistic realities thanks to its high potential within environments in which workers are based on the field and do not have immediate access to information, as well as tasks requiring one or both hands to be free, along with the operator's attention. USER’S SENSES Customer experience is vital in augmented reality applications that – thanks to a wearable user interface – leverage the user's senses aiming for an increasingly simpler and intuitive man-machine interaction, making even repetitive and complex operations engaging and immediate.CALL TO ACTION In order to maximise ease of use and enhance operational productivity, the application is strongly oriented towards a call to action to the operator, who is stimulated and guided through the use of elements interpreted as natural features, such as: graphic signs, colours, pulsations, etc., in a context-sensitive mode, and minimising the need for a "call to choose." TECHNOLOGY VALUE The AR solution enhances and optimises the different technological components it deploys:

• Location Services
• Mobility
• 3D Context Recognition
• Image Recognition
• Speech Recognition
• Gamification

READ MORE

Click Reply™ AUGMENTED REALITY

Fill the Supply Chain Execution with Augmented Reality and dive into the innovative future of logistics.


Click Reply™ AUGMENTED REALITY  0
 
 
 
 
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