Offering

Transforming Retail Growth with AI-Powered Commerce Search

Delivering Personalised, Relevant, and Revenue-Driving Shopping Experiences

Transforming Retail Growth with AI-Powered Commerce Search

Reply’s offer focuses on enhancing e-commerce search by replacing traditional keyword matching with Google’s AI-powered Commerce Search. This solution uses advanced vector search to understand customer intent, synonyms, and conversational queries, enabling retailers to deliver highly relevant and personalised product search results.

It includes ingestion and optimisation of product data, AI-driven query processing, and ranking of results based on relevance, customer preferences, and behaviour. The aim is to improve product discovery, increase conversion rates, and reduce search abandonment by providing a seamless shopping experience.

The offer highlights proven business benefits from leading retailers such as Lowe’s, Macy’s, and Sephora, who have achieved higher conversion rates, increased revenue, and better customer engagement through smarter search and personalised recommendations.

Supported by Reply, a Google Premier Partner with strong retail expertise, the package features a structured six-week implementation plan, including data preparation, search configuration, A/B testing, and UI optimisation to quickly deliver measurable improvements

Google’s Commerce Search capabilities

as implemented by Reply

Google’s AI-powered Commerce Search uses advanced vector technology to interpret customer intent, synonyms, and conversational queries, moving beyond traditional keyword matching.
By ingesting and processing product data, the solution delivers highly relevant, personalised search results ranked by customer behaviour and preferences.
Leading retailers like Lowe’s, Macy’s, and Sephora have increased conversions, revenue, and customer engagement through smarter search and personalised recommendations.
Reply, a Google Premier Partner, offers a structured six-week plan covering data preparation, search configuration, A/B testing, and UI optimisation to quickly realise measurable improvements.
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Get in touch today

Retail Reply’s Product Consultants are helping clients unlock the full potential of personalisation by leveraging customer data and insights to create targeted, tailored experiences.

Whether through loyalty programmes, dynamic product offerings, or advanced technology like augmented reality, we work with businesses to turn data into meaningful interactions that enhance customer engagement, drive sales, and improve key business metrics like conversion rates and revenue per visit.