Data, Insights & Analytics

If companies had their data audited as rigorously and regularly as their finances, what would the result be? The Retail Reply Data, Insights and Analytics Service Line helps clients raise their data maturity, thereby unlocking growth potential, increasing the ROI on their data, and improving regulatory compliance.


The Data Insights and Analytics Service Line is a channel through which our highly-experienced consultants work alongside our clients to support their journey to Level 3 data maturity – the minimum target we recommend for any aspiring data-driven organisation.

What is data maturity and why does it matter?

  • How can you be confident that the data used for reporting and analytics is of sufficient quality to allow confident, often far-reaching decisions to be made?
  • Are there multiple versions of the truth in your organisation? How many different definitions exist of Customer, Product, Cost, Profit?
  • Is low data maturity recognised as a key strategic risk to your organisation’s potential for growth?
  • Does it feel like your organisation is reactive rather than proactive?

Retail Reply can provide:

  • Structured data maturity programmes that help you understand where your data-related strengths and weaknesses lie, to raise the organisation’s data maturity to a measurable Level 3.
  • Training and coaching to your staff, enabling all employees to become fully data-aware and data literate.
  • Data Architecture experts, all supported by proven patterns and templates, to support challenges, transitions, or change.


Everything we offer is based on hard-won, practical experience. We have seen first-hand the impact that low data maturity has had on our clients' ambitions and ability to grow.

Gartner says this: “Poor data literacy is ranked as the second-biggest internal roadblock to the success of the CDO’s office (…) by 2023, data literacy will become essential in driving business value.”

Our specialist consultants can help you with this through:

  • Data Maturity & Literacy programmes
  • Developing your Data Centre of Excellence
  • Data Architecture
  • Data Modelling
  • Data Strategy
  • Master Data Management
  • Effective analytics visualisations
  • Introductions to AI-driven analytics

We work alongside other Reply companies where specialisms such as advanced Artificial Intelligence and Machine Learning can take you past Data Maturity Level 3 and into the company of other high-value, highly-data-driven organisations.

Download the brochure

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