Strategy, Planning & Architecture

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Retail Reply provide architecture expertise covering the full architecture spectrum across all retail domains. Our breadth of architecture coverage includes Enterprise Architecture, Solution Architecture, Business Architecture, and Infrastructure Architecture. We specialise in Retail architecture and use the skills, tools, and techniques within other industry sectors such as hospitality and Telco.


We have a team of very experienced architects that can operate from all levels up to Head of Architecture. We can support existing teams, expand your current architecture capabilities, or even set up an architectural practice from a standing start.

Retail Reply consultants come armed with a set of architecture planning tools such as Lean IX and industry material such as TOGAF, BCS. Our extensive client network and years of experience has allowed us to be at the forefront of emerging business initiatives and technologies.

The Architecture, Strategy & Planning service line is adept in selecting, designing, and integrating solutions for:

  • E-Commerce (B2C & B2B)
  • Digital Payments
  • Checkouts
  • Customer Relationship Management
  • Supply Chain Optimisation
  • Buying & Merchandising
  • We have expertise in each of these areas and can combine to give holistic solutions (e.g.: omni-channel).

    Our Expertise

    We can provide support across a broad range of architecture concerns :

  • Enterprise Architecture
  • Domain Architecture
  • Solution Architecture
  • Architecture Managed Service
  • Enterprise Architecture Establishment
  • Capability Based Planning
  • Architecture Maturity Assessment
  • IT Strategy
  • Domain Strategy
  • IT Risk, Audit & Assurance
  • Impartial Technology Advisory and Selection
  • The extensive reach of the Strategy, Architecture and Planning Service Line means that Retail Reply have come across most existing or emerging business initiatives and technologies. Our Consultant are skilled among a set of tools and material that can be applied for your business.​