Article

Unlock your Product potential with a Product Team Assessment

Greg Musser I Senior Consultant I Retail Reply, London, UK
Version 1.1  I December 2024

Introduction

Have you just embarked on your product journey and are struggling to find the building blocks you need for your product teams to run efficiently? Do you constantly find a misalignment between business goals and strategy? Are you facing a barrage of requests and struggling to prioritise what to work on? Do you feel that your teams need improvement in communication and collaboration to avoid misunderstandings?  If so, these problems are extremely costly to your business. You’ll miss out on opportunities that your competitors are jumping at - the chance to release that feature that just might make your customer switch.

What you need is an outside perspective to come in and assess your product ways of working. To ensure you’ve covered all risks associated, and that what you’re building is of value, that it is viable, feasible and usable.

Why You Will Benefit From A Product Team Assessment

It's sometimes possible for teams to get caught up in delivery mode, making it hard to objectively review how your ways of working are structured, and how it impacts your performance and delivery. With our assistance, you’ll be able to identify multiple areas of improvement. Allowing your teams to deliver faster, increase collaboration, return more value, higher velocity and raise the quality of your team’s output. Our Product Consultants have decades of experience in the retail sector and beyond. Our insight is shared across internal communities of practice to pool our experience from a multitude of varying, complex environments. As a result, we’ve developed tools, templates, guidelines and IP that will help shape your delivery.

Our Product Team Assessment For One Of Our Largest Clients

One of Retail Reply’s longstanding clients chose a product assessment across 12 of their product teams. These product teams worked across a variety of large public-facing, B2B and internal platforms and were each individually assessed across a number of themes. After a thorough analysis of our findings, we crafted a bespoke set of recommendations. The recommendations were shared with the CTO and rolled into a programme of everyday improvements for their product ways of working, reaching all their digital production team. Following the assessment and implementation of the recommendations, they made a record 15% increase compared to the previous year.

What To Expect From Our Product Team Assessment

Here at Retail Reply, we offer an assessment of your product team’s ways of working, creating a bespoke set of recommendations with the offer of further guidance and input. The review is prioritised by value so you can start working on your largest issues first.

Our assessment starts by identifying the strengths and weaknesses of a team and providing data-driven insights to inform strategic decision-making. Six critical themes are covered, driving the success of your product teams with the scoring covering everything from crafting your vision and strategy to team unity and managing product artefacts. With 11 diverse data capture methods we arrive at a holistic conclusion of how you are faring in the critical themes. We gather information through a variety of methods, from 1:1 interviews to observation of day to day calls and your documentation. We assess the presence of essential, intermediate and advanced qualities of a high-functioning product team, also factoring in your team’s intent for change. Your post-assessment consultation includes an itemised breakdown of the scoring results and suggested actions. Initiatives will be prioritised to suit your current situation and capabilities, separating immediate fixes from secondary ones, highlighting risks and noting levels of complexity.

Get In Touch Today

If you're ready to maximise efficiency and make meaningful, lasting improvements to your Product Management and Delivery, Retail Reply is here to help. To know more about this topic or arrange an initial call with our experts, please contact us.