About Syskoplan Reply

Syskoplan Reply is the Reply Group's SAP specialist.

Syskoplan Reply supports its customers with the implementation of the latest, innovative SAP solutions for improving their entire digital value-creation chains. As a multiple award-winning SAP partner, Syskoplan Reply is a leader in the SAP eco system. Syskoplan Reply gears its offers towards customers that are preparing for the future and use SAP solutions as the core digital platform for their companies. In doing so, Syskoplan Reply uses the latest SAP technologies, such as SAP Leonardo, SAP Cloud Platform and enterprise applications such as SAP Customer Experience, SAP SCM, SAP SRM and SAP BI in order to implement solutions for its customers. For SAP S/4HANA Cloud SAP has selected Syskoplan Reply as an early adopter and preferred Lighthouse Partner.
The digital experience is a core area of expertise for Syskoplan Reply with SAP Customer Experience, SAP SuccessFactors, SAP Ariba, SAP Mobile and SAP Fiori. Further innovation topics such as Internet of Things, Machine Learning, Blockchain, SAP HANA Enterprise Cloud and Data Analytics complete the portfolio.


We are hiring

We are always on the search for enthusiasts who want to question the existing, try out new ideas and achieve exciting goals by working together.


22.11.2023 / BERLIN


SAP CX Live: Exec Connect 2023

At SAP CX LIVE: Exec Connect on 22 November 2023, this year’s event is all about the future of intelligent customer experience. Meet the experts from Syskoplan Reply and join our presentation “Digital Charging Solutions - Automotive industry in the fast lane with SAP CX”.

05.07.2023 - 06.07.2023 / Frankfurt


DSAG Theme Day: SAP Customer Experience 2023

DSAG Theme Days enable the exchange about SAP applications. Meet 4brands Reply and Syskoplan Reply at their booth on 05/07/2023 and learn how the experts can support you in the area of Customer Experience. Join the session "Customer Experience goes Utilities" on 06/07/2023 and get an introduction to SAP CX & BTP extensions for Utilities from the Power Reply experts.

16.05.2023 - 25.05.2023 / Orlando / Barcelona


SAP Sapphire 2023

Reply will participate in SAP Sapphire 2023 to showcase technology solutions that can help businesses optimize their operations, enhance their customer experiences, and drive growth.


News & Communication

SPARTA from Syskoplan Reply now available on SAP® Store

The solution SPARTA from Syskoplan Reply is now available on SAP® Store, the online marketplace for SAP and partner offerings. SPARTA integrates with SAP® Sales Cloud, SAP® Analytics Cloud, SAP® Data Warehouse Cloud and SAP® S/4HANA and provides an easy-to-use solution for planning and forecasting.

09.11.2022 / BERLIN


SAP Customer Experience Live: Exec Connect

At SAP CX Live, learn how SAP can help see the world from your customers' perspective. Meet the experts from Syskoplan Reply at SAP CX Live and join the panel discussion "Service Process Template at GEA Group".

21.09.2022 - 22.09.2022 / COLOGNE



DMEXCO 2022, central meeting place that brings together industry leaders, marketing and media professionals, and technology and innovation drivers, will take place this year from 21 to 22 September 2022 in Cologne, Germany, in presence. Visit 4brands Reply and Syskoplan Reply at the SAP booth in Hall 7.1.


Case Study

Digital Charging Solutions


Digital Charging Solutions as key global driver of the transition to electric mobility relies on Syskoplan Reply. DCS chose Syskoplan Reply as their trusted partner for the implementation of SAP Sales Cloud as well as the SAP marketing solution Emarsys as backbone of this optimization process.

Digital Charging Solutions 0


Case Study

Digital service transformation at GEA

For the digital transformation of its global service business, German technology group GEA has implemented a new business solution together with Syskoplan Reply. The solution is based on cloud applications from SAP and provides the local service teams in the broadly spread organization with machine data, cloud-based tools, mobile applications and standard digital processes.


Best Practice

Google Maps in SAP Sales and Service Cloud

Geo-information can be very helpful for sales and service activities that primarily take place at the customer’s premises. This information is used to calculate distances or visualize customer addresses. The standard versions of SAP Sales and Service Cloud offer the option of comprehensive integration with Google Maps. Syskoplan Reply helps companies carry out this integration.

15.03.2022 - 29.03.2022 / Webinar series


Planning and Forecasting in SAP Cloud Environments

Benefit from efficient sales planning processes and reliable forecasts: Syskoplan Reply demonstrates efficient operative sales planning in SAP Sales Cloud as well as added values of dedicated analytic solutions like SAP Analytics Cloud and SAP Data Intelligence, providing advanced planning and forecasting functionalities.


News & Communication

OPERA from Syskoplan Reply Now Available on SAP® Store

Syskoplan Reply announced that its OPERA solution is now available on SAP® Store, the online marketplace for SAP and partner offerings. OPERA integrates with SAP Sales Cloud, SAP Analytics Cloud and SAP Data Warehouse Cloud and delivers in-depth, integrated sales analysis to determine and show the most profitable opportunities for future sales activities.


Best Practice

SAP Commissions for insurances

Macros Reply and Syskoplan Reply optimize the sales performance for insurance mediations through an automated calculation of performance-related commissions. To this end, they have created a best practice template to implement SAP Commissions. This template makes it possible to map a large proportion of all commission calculation regulations fast and affordably.

supply chain management

Best Practice

App – Advanced Procurement Platform

APP (Advanced Procurement Platform) is the solution implemented by Syskoplan Reply for SAP within the Cloud Application Extension program. APP extends the operation of the SAP Ariba suite with the availability of specific services and features for the Italian market.


Case Study

B. Braun: Software based Cross-Channel communication

Together with Syskoplan Reply, the medical technology and pharmaceutical company B. Braun has introduced Qualtrics as a new experience management solution. Qualtrics enables effective and efficient Cross-channel communication at B. Braun. In addition to integrating Qualtrics into the existing CRM, Syskoplan Reply also laid the foundation for a global rollout and independent further development of the system by B. Braun.

B. Braun Software based Cross-Channel communication  0



Top ranking for Reply in SAP-related services

The PAC RADAR by teknowlogy is a tool for holistic evaluation and visual positioning of software and ICT service providers on local markets. The PAC RADAR "Leading Providers of SAP Services in Germany 2022" rates Reply as "Best in Class" provider for SAP CX-related services and as "Excellent" for SAP S/4 HANA-related services.

Top ranking for Reply in SAP-related services 0


Best Practice

On-Site Service in Food Retail

Service technicians play a significant role in food retail when it comes to urgent technical maintenance work to keep stores running smoothly. With the introduction of SAP Field Service Management, Syskoplan Reply is optimizing the deployment planning of a food retailer's service technicians.


News & Communication

MOSAIC from Syskoplan Reply Now Available on SAP® Store

Syskoplan Reply announced that its MOSAICsolution is now available on SAP® Store, the online marketplace for SAP and partner offerings. MOSAIC integrates with SAP Sales Cloud, SAP Analytics Cloud, SAP Data Warehouse Cloud and SAP S/4HANA® and delivers in-depth, integrated sales analysis to determine and show margins on sales activities.


Best Practice

Take Sales to the next level with SAP Sales Cloud

Using SAP Sales Cloud, Syskoplan Reply helps companies make the move to become modern sales organisations. Nowadays, for a modern sales organisation, systemic support is mandatory. The SAP Sales Cloud bundles a variety of modern tools for excellent sales processes.


Best Practice

Intelligent Sales in SAP Sales Cloud

With the implementation of SAP Sales Cloud, Syskoplan Reply supports companies on their way from a traditional sales process to a system-supported, transparent and unceasingly efficient sales organisation.


White Paper

How to manage quality in software development for SAP Fiori

Syskoplan Reply has adapted to the new way of software development with SAP Fiori and established a four-part quality assurance process for the development of modern and innovative applications.


Best Practice

Intelligent Customer Service with Machine Learning

Through the targeted use of machine learning, Syskoplan Reply creates space to move for service staff. Syskoplan Reply advises and supports customers with intelligently designing CRM systems, such as the SAP Service Cloud.