Offering

Placing daily security in the hands of experts

Spike Reply offers Security Operation Services

Contact us

PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

Something went wrong with the form submit. Try again.

The trend of outsourcing

In the last couple of years, outsourcing has become more and more of a trend within different subject areas because it reduces costs, frees IT resources for innovative projects and brings in external expertise.

However, standard service usually never matches with the individual needs of a business driven company. To solve this issue, service providers need to ensure seamless and individual cooperation.

10 years of expertise

Spike Reply is convinced that an on-site managed service delivered from a highly trained consultant leads to the best results for the client. Therefore, the team offers locally managed service departments in several countries, including Italy and Germany. This provides high quality and individual services using automation techniques and aspects of the ITIL framework. Keeping costs low, but staying in close contact with clients the consultants provide a service hotline as Single Point of Contact. Historically originated in the area of network operations Spike Reply designs services together with the client. For this, the consultants offer a high level of expertise on relevant topics and knowledge on vendor products.

Benefits of Spike Reply

Spike Reply is delivering highly individual and innovative services with a focus on security technologies. Clients benefit from solutions which fit their individual requirements just the way they need them.

360 degrees deep understanding

of cybersecurity, from standards and best practices to processes, procedures and technologies

Proven experience

in different industries and complexity levels

Services tailored

to every customers’ security needs and management expectations, thinking "business first"

Attitude and ability

to transfer competences to clients

Improving organization-wide

awareness for effective cybersecurity management

Spike Reply

Spike Reply is the company within the Reply Group focusing on cybersecurity and personal data protection. Its mission is to safeguard the values and privacy of people, companies and processes in order to support the growth of a global, sustainable digital world through innovation. Confidentiality, integrity and availability of systems are top priorities. Together with its partners, the company provides vendor-independent consulting services to help enterprises achieve a group-wide, security-oriented culture.