The Digital Product Forum, is the central information and interaction platform around the digitalization of development at
Mercedes-Benz AG and its partners.
Reply is present as an exhibitor both with a digital booth in the virtual world and in presence at the double booth 42.A. Online, the event will take place from July 18-21, on-site at the
ICS Stuttgart from July 20-21, 2022.
Managing address data successfully is often very challenging. There are many reasons for incorrect customer data. In this article, Riverland Reply illustrates four essential steps that lead to successful address management. It is a success factor with high potential for increasing productivity and ultimately for improving the company's success.
In this article,
Riverland Reply shares practical tips out of their
best practices to orchestrate a UX design journey in the context of complex agile projects, ranging from process mapping to prototyping, closely collaborating with key stakeholders.
Since 2019 Riverland Reply is a partner of ForgeRock to support customers in modernization of their access management and identity provider solutions. Now, in 2020, thanks to close collaboration and mutual support, ForgeRock awarded Riverland Reply as Best New Partner.
In Reply Xchange 2021, Riverland Reply shared both practical approaches and methodologies to enable DevOps in large-scale projects as well as the best practices with the audience.
Reply's approach to the CX journey is based on a “symphony orchestra” which ensures that every element is connected and optimised – from the CX architecture, to digital design and UX. This approach allows Reply to understand, design and implement complex CRM and Customer Experience solutions.
Rolling out new systems within a changing business environment is a challenging situation for companies. Riverland Reply has developed a standard approach to the successful implementation of new systems in several markets.
Reply, in the capacity of Platinum sponsor, joins
Oracle OpenWorld Europe 2020 at London ExCel from 12-13 February. Oracle OpenWorld Europe offers leading insight into
transformational technologies and
data driven possibilities, with a range of speeches and sessions led by industry experts from
Reply and beyond.
A transport and logistics service provider was faced with the challenge of consolidating all independent CRM initiatives of individual markets in a global platform.
Riverland Reply helped its customer to achieve a cutting-edge CX platform in four steps.
Vision to Reality:
Riverland Reply and Oracle invite you to the Daimler Innovation Day in Stuttgart on 9 October 2019.
Oracle Excellence Awards for Partner of the Year - EMEA recognizes
Riverland Reply, in collaboration with
Red Reply, for their outstanding work in driving customer success by using Oracle OCI IaaS & PaaS Services.
A contemporary CRM strategy should be developed and implemented in a customer-centric manner. Trust our Customer Centric Relationship Management (CCRM) approach to combine the entrepreneurial inside-out perspective with the outside-in view of the customer.
Meet Reply on 17 and 18 July 2019 at the 13th Daimler EDM CAE Forum in Stuttgart. Learn more about "From digital experience design to connected car" and "Driving change effectively - Smart linking of products and services" at booth G4.1 and G4.2.
OMR 2019 - The festival for the digital universe will take place on 7 and 8 May 2019 in Hamburg. Visit Riverland Reply in hall B5 at booth PH04 of Oracle Marketing Cloud.
The EU General Data Protection Regulation (GDPR), in force since 2018, had the greatest impact on previously collected data in the history of data-driven marketing. But the supposed evil also offers great opportunities.
Knowing your customers is the key to a successful business in times of digitalization. Riverland Reply has helped to adapt the existing infrastructure of one of the largest German trade fairs in such a way that a complete view of the visitors is possible.
When a customer interacts with an organization, it is valuable for the organization to gain a wide range of information available in order to give the customer a personalized experience. Recently, this became the focus for a German multinational producer of automobiles and motorcycles.
Thanks to artificial intelligence combined with new communication channels such as ChatBots, customer experience takes on a new dimension. Today's challenge is to harness the power of the cloud and integrate various components from solutions to take our customers' business to the next level.
At Riverland Reply, we are always looking for enthusiasts who want to question the status quo, try out new ideas and achieve exciting goals together. Are you ready?
Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies
Reply joins Oracle OpenWorld 2018, the main Conference focused on Oracle new technologies and methodologies, and organises a meeting dedicated to the Oracle and Reply customers present in San Francisco.
The Strategiegipfel B2B Vertrieb & Key Account Management will take place in Berlin from 26 to 27 September 2018. In numerous case studies, the event will highlight what makes B2B sales successful today. Visit the experts from Riverland Reply at the joint stand with Oracle.