Solutions for efficient customer orientation

Riverland Reply offers you Oracle solutions for Customer Relationship Management - Partner Relation Management - Integration and Business Intelligence.

Solutions for efficient customer orientation 0

Who we are

Riverland Reply is specialized in consulting end-to-end customer-oriented solutions and strategies. In addition, Riverland Reply supports its customers in strategic IT decisions, implementation of defined solutions and production execution. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology and a full custom implementation.

Knowing that Customer Experience in the digital era must be highly flexible to be adapted to different industries, Riverland Reply advises clients in automotive, transportation, logistics and finance industry. The strong partnership and close collaboration with Oracle made Riverland Reply the experts of Oracle’s Customer Experience products.

Jobs

WE ARE HIRING

At Riverland Reply, we are always looking for enthusiasts who want to question the status quo, try out new ideas and achieve exciting goals together. Are you ready?

JOIN RIVERLAND REPLY

Offering

Customer Engagement Platform

Thanks to artificial intelligence combined with new communication channels such as ChatBots, customer experience takes on a new dimension. Today's challenge is to harness the power of the cloud and integrate various components from solutions to take our customers' business to the next level.

Customer Engagement Platform 0

12.02.2020 - 13.02.2020 / London

Event

Oracle OpenWorld Europe 2020

Reply, in the capacity of Platinum sponsor, joins Oracle OpenWorld Europe 2020 at London ExCel from 12-13 February. Oracle OpenWorld Europe offers leading insight into transformational technologies and data driven possibilities, with a range of speeches and sessions led by industry experts from Reply and beyond.

Offering

Customer Centric
CRM Strategy

A contemporary CRM strategy should be developed and implemented in a customer-centric manner. Trust our Customer Centric Relationship Management (CCRM) approach to combine the entrepreneurial inside-out perspective with the outside-in view of the customer.

Customer Centric CRM Strategy 0

CRM

Best Practice

Oracle Engagement Cloud: Four steps to a state of the art CRM

A transport and logistics service provider was faced with the challenge of consolidating all independent CRM initiatives of individual markets in a global platform. Riverland Reply helped its customer to achieve a cutting-edge CX platform in four steps.

Trade Fair

Best Practice

DATA AND DATA QUALITY MANAGEMENT FOR A GERMAN TRADE FAIR

Knowing your customers is the key to a successful business in times of digitalization. Riverland Reply has helped to adapt the existing infrastructure of one of the largest German trade fairs in such a way that a complete view of the visitors is possible.

DATA AND DATA QUALITY MANAGEMENT FOR A GERMAN TRADE FAIR 0

Automotive

Best Practice

SALES CLOUD FOR A CARMAKER’S CENTRAL SOUTH-EASTERN EUROPE MARKETS

When a customer interacts with an organization, it is valuable for the organization to gain a wide range of information available in order to give the customer a personalized experience. Recently, this became the focus for a German multinational producer of automobiles and motorcycles.

SALES CLOUD FOR A CARMAKER’S CENTRAL SOUTH-EASTERN EUROPE MARKETS 0

09.10.2019 / Stuttgart

Event

Daimler Innovation Day 2019

Vision to Reality: Riverland Reply and Oracle invite you to the Daimler Innovation Day in Stuttgart on 9 October 2019.

07.05.2019 - 08.05.2019 / Hamburg

Event

Online Marketing Rockstars 2019

OMR 2019 - The festival for the digital universe will take place on 7 and 8 May 2019 in Hamburg. Visit Riverland Reply in hall B5 at booth PH04 of Oracle Marketing Cloud.

GDPR

Article

GDPR as a
Chance for Change

The EU General Data Protection Regulation (GDPR), in force since 2018, had the greatest impact on previously collected data in the history of data-driven marketing. But the supposed evil also offers great opportunities.

GDPR

16.01.2019 - 17.01.2019 / London

Event

Oracle Openworld Europe 2019

Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies

22.10.2018 - 25.10.2018 / San Francisco

Event

Oracle OpenWorld 2018

Reply joins Oracle OpenWorld 2018, the main Conference focused on Oracle new technologies and methodologies, and organises a meeting dedicated to the Oracle and Reply customers present in San Francisco.

12.09.2018 - 13.09.2018 / Cologne

Event

COME BY: REPLY IS AT THE DMEXCO 2018

Meet Portaltech Reply and Riverland Reply on September 12 and 13, 2018 in Cologne at DMEXCO, the event for all important decision makers from digital business, marketing and innovation.

RIVERLAND REPLY

GERMANY


Munich

Luise-Ullrich-Str. 14
80636 Munich
Tel: +49 (0) 89 4111 420

FRANCE


Paris

3, rue du Faubourg Saint Honoré
75008 Paris
Tel: +33 (0) 1 70 23 08 74