Riverland Reply, a Reply Group company specializing in consulting, implementation and system integration of Oracle solutions, is one of the leading Oracle consultancies in Germany. As an Oracle Excellence Partner of the Year 2014, 2015, 2016 and awarded with the CX-Implementers Recognition Award 2018, Riverland Reply is ideally placed to implement tailor-made solutions for its customers.
As an Oracle Platinum Partner, Riverland Reply covers the entire range of Oracle CX products and is a pioneer in supporting CX strategies. Riverland Reply’s business portfolio includes Oracle Cloud CRM (Sales, CPQ, Service, Marketing Automation, Mobile, Social, Commerce), Business Intelligence (OBIEE), Big Data, Data Quality (EDQ), Master Data Management (MDM), System Integration (ODI) and proprietary, innovative and efficient toolkits.
We are always looking for enthusiasts who want to question the status quo, try out new ideas and achieve exciting goals together.
Thanks to artificial intelligence combined with new communication channels such as ChatBots, customer experience takes on a new dimension. Today's challenge is to harness the power of the cloud and integrate various components from solutions to take our customers' business to the next level.
A contemporary CRM strategy should be developed and implemented in a customer-centric manner. Trust our Customer Centric Relationship Management (CCRM) approach to combine the entrepreneurial inside-out perspective with the outside-in view of the customer.
Modern marketing automation solutions provide comprehensive support for the qualification and profiling of your digital visitors and enable targeted, personalised addressing with relevant messages and offers, in line with the decision-making process or customer status.
A transport and logistics service provider was faced with the challenge of consolidating all independent CRM initiatives of individual markets in a global platform.
Riverland Reply helped its customer to achieve a cutting-edge CX platform in four steps.
Knowing your customers is the key to a successful business in times of digitalization. Riverland Reply has helped to adapt the existing infrastructure of one of the largest German trade fairs in such a way that a complete view of the visitors is possible.
When a customer interacts with an organization, it is valuable for the organization to gain a wide range of information available in order to give the customer a personalized experience. Recently, this became the focus for a German multinational producer of automobiles and motorcycles.
Vision to Reality:
Riverland Reply and Oracle invite you to the Daimler Innovation Day in Stuttgart on 9 October 2019.
Riverland Reply helped
Gardner Denver to drive digital marketing, manage and report on lead generation and gain full insight into marketing effectiveness.
OMR 2019 - The festival for the digital universe will take place on 7 and 8 May 2019 in Hamburg. Visit Riverland Reply in hall B5 at booth PH04 of Oracle Marketing Cloud.
The EU General Data Protection Regulation (GDPR), in force since 2018, had the greatest impact on previously collected data in the history of data-driven marketing. But the supposed evil also offers great opportunities.
Reply helped Panasonic in Europe to finalize the integration of Eloqua, the marketing automation tool in place with several source systems from Panasonic. Once the foundation of the solution was finalized, Reply worked together with Panasonic marketing team in Europe to better define the strategy of the Customer Experience. As a result, a Customer Journey has been designed and started to be implemented. Furthermore, Reply assist Panasonic Europe to run product and event campaigns in more than 20 countries.
Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies
Reply joins Oracle OpenWorld 2018, the main Conference focused on Oracle new technologies and methodologies, and organises a meeting dedicated to the Oracle and Reply customers present in San Francisco.
Portaltech Reply and
Riverland Reply on September 12 and 13, 2018 in Cologne at
DMEXCO, the event for all important decision makers from digital business, marketing and innovation.
Tel: +49 (0) 89 4111 420
3, rue du Faubourg Saint Honoré
Tel: +33 (0) 1 70 23 08 74