Riverland Reply is specialized in consulting end-to-end customer-oriented solutions and strategies. In addition, Riverland Reply supports its customers in strategic IT decisions, implementation of defined solutions and production execution. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology and a full custom implementation. Knowing that Customer Experience in the digital era must be highly flexible to be adapted to different industries, Riverland Reply advises clients in automotive, transportation, logistics and finance industry. The strong partnership and close collaboration with Oracle made Riverland Reply the experts of Oracle’s Customer Experience products.
We are always looking for enthusiasts who want to question the status quo, try out new ideas and achieve exciting goals together.
At Riverland Reply, we are always looking for enthusiasts who want to question the status quo, try out new ideas and achieve exciting goals together. Are you ready?
Thanks to artificial intelligence combined with new communication channels such as ChatBots, customer experience takes on a new dimension. Today's challenge is to harness the power of the cloud and integrate various components from solutions to take our customers' business to the next level.
Reply, in the capacity of Platinum sponsor, joins
Oracle OpenWorld Europe 2020 at London ExCel from 12-13 February. Oracle OpenWorld Europe offers leading insight into
transformational technologies and
data driven possibilities, with a range of speeches and sessions led by industry experts from
Reply and beyond.
A contemporary CRM strategy should be developed and implemented in a customer-centric manner. Trust our Customer Centric Relationship Management (CCRM) approach to combine the entrepreneurial inside-out perspective with the outside-in view of the customer.
Rolling out new systems within a changing business environment is a challenging situation for companies. Riverland Reply has developed a standard approach to the successful implementation of new systems in several markets.
A transport and logistics service provider was faced with the challenge of consolidating all independent CRM initiatives of individual markets in a global platform.
Riverland Reply helped its customer to achieve a cutting-edge CX platform in four steps.
Knowing your customers is the key to a successful business in times of digitalization. Riverland Reply has helped to adapt the existing infrastructure of one of the largest German trade fairs in such a way that a complete view of the visitors is possible.
When a customer interacts with an organization, it is valuable for the organization to gain a wide range of information available in order to give the customer a personalized experience. Recently, this became the focus for a German multinational producer of automobiles and motorcycles.
Vision to Reality:
Riverland Reply and Oracle invite you to the Daimler Innovation Day in Stuttgart on 9 October 2019.
OMR 2019 - The festival for the digital universe will take place on 7 and 8 May 2019 in Hamburg. Visit Riverland Reply in hall B5 at booth PH04 of Oracle Marketing Cloud.
The EU General Data Protection Regulation (GDPR), in force since 2018, had the greatest impact on previously collected data in the history of data-driven marketing. But the supposed evil also offers great opportunities.
Reply joins Oracle Openworld Europe 2019, the main conference in Europe focused on Oracle new technologies and methodologies
Reply joins Oracle OpenWorld 2018, the main Conference focused on Oracle new technologies and methodologies, and organises a meeting dedicated to the Oracle and Reply customers present in San Francisco.
Portaltech Reply and
Riverland Reply on September 12 and 13, 2018 in Cologne at
DMEXCO, the event for all important decision makers from digital business, marketing and innovation.
Tel: +49 (0) 89 4111 420
3, rue du Faubourg Saint Honoré
Tel: +33 (0) 1 70 23 08 74