LEApedia, an intelligent chatbot for warehouse management systems (WMS), won the coveted "Best Product LogiMAT 2024" award in the "Software, Communication & IT" category at the opening ceremony of LogiMAT 2024. This AI-based application is an integral part of the LEA Reply cloud-native SaaS WMS solution, offered by Logistics Reply, the specialists in delivering innovative software solutions for the digital supply chain.
The award is presented at the International Trade Fair for Intralogistics and recognizes outstanding achievements in the logistics sector that significantly optimise internal logistics processes, reduce costs and increase productivity. LEApedia, winner of the "Best Product" category, is integrated into the microservices-based WMS LEA Reply, which acts as a digital supply chain execution platform to optimise logistics management processes. The chatbot enables companies to significantly increase the efficiency of their WMS through bi-directional AI voice control.
The application developed by Logistics Reply is based on a "Large Language Model", a deep learning model capable of analysing large amounts of data and recognising patterns. The database is formed by the information already available in the WMS. Using the intelligent search function, users can search for terms, process descriptions or system configurations in natural language to find their way around the system easily and quickly.
A highlight of the application is that the program responds in natural language, offers an intuitive operational interface and ensures an optimal user experience. As a result, LEApedia reduces the likelihood of errors when searching for information or requesting for support during operations thereby increasing productivity. The chatbot can also be used as a training tool for new employees by providing best practices and instructions.
LEApedia is tailored to the specific needs and software environment of each customer. This makes the application suitable for small businesses as well as medium-sized handling centres and wholesalers. The module can be integrated into the system in a very short timeframe without slowing down or interrupting production. It can also be updated during regular operations without disruptions.
In the run-up to LogiMAT, an independent jury of scientists and journalists selected LEApedia as the "Best Product" from over xx entries received. This is the 21st time that the exhibitors have been honoured for their innovative products, and the prize is considered one of the most coveted awards in the intralogistics industry.
"The LogiMAT 2024 award is further proof of the tremendous performance of our WMS solution, which we are continuously developing to take time-to-value and quality to new levels and support our customers in every step of their digital transformation journey. Technologies such as generative AI and machine learning help improve supply chain visibility and enable proactive decision making. The LEApedia AI chatbot offers users new opportunities to efficiently scale their WMS during ongoing warehouse operations and compete in the dynamic logistics industry," concluded Enrico Nebuloni, Executive Partner at Reply.
Reply
Reply [EXM, STAR: REY] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply defines and develops business models enabled by the new models of AI, big data, cloud computing, digital media and the internet of things. Reply delivers consulting, system integration and digital services to organisations across the telecom and media; industry and services; banking and insurance; and public sectors. www.reply.com
Logistics Reply
Logistics Reply provides cutting-edge software solutions that help companies achieve an efficient and more connected digital supply chain where different systems, partners, humans and machines seamlessly interact embracing the use of next-generation technologies such as AI, robotics, wearables and IoT. Logistics Reply accompanies its customers in this transformation journey ensuring rapid time-to-value and long-term quality results thanks to over 20 years of experience and deep knowledge of technologies and supply chain processes. About Us
Media contact:
Reply Fabio Zappelli f.zappelli@reply.com Tel. +390117711594
Sandra Dennhardt s.dennhardt@reply.com Tel. +49 170 4546229
21 March 2024