Logistics and Production
at va-Q-tec


va-Q-tec was faced with the enviable challenge of managing a fast growing market and increasing demand for its products. Some of the key objectives were the ability to manage the warehouse and the line feeding to enable faster, more reliable and more efficient production and to gain visibility into the flow of materials within the warehouse and production sites. Therefore va-Q-tec entrusted Reply as a strategic partner with the design and deployment of a modern WMS for its two main sites in Würzburg and Kölleda to support their ambitious future.


Following a comprehensive analysis of the customer’s logistics processes at both sites, the solution chosen was Click ReplyTM Warehouse Management. The project go-live was subdivided in three steps by area to reduce business impact and risk. Reply’s WMS tracks all movements throughout the warehouse, controls inventory and uses mobile devices to perform inbound and putaway. It interfaces with an ERP system and features automatic email updates regarding KPI tracking, potential errors and inbound/outbound delays.

The web-based Click Reply™ solution enables

  • The definition of warehouse strategies for logistics processes and management of production and logistics areas with full transparency of stock movements inside the warehouse through track & trace technology.
  • Complete control from inbound - via production - to outbound
  • Efficient guidance of operators through the warehouse by radio frequency devices, use of Android devices and real-time information through dashboards and emails
  • Real-time communication with the ERP System via an Enterprise Service Bus (ESB)
  • Key-users to adapt and maintain the software on their own

Further information about Click Reply™:

Good reasons for choosing Reply

A variety of reasons led to va-Q-tec’s choice of partnering with Reply. First, the fact that Reply has a 20 year history combining logistics expertise with new technologies. Reply’s proven experience interfacing ERP systems and an extensive customer portfolio were additional factors. va-Q-tec was also able to verify Click Reply’s capabilities first hand in a reference visit to an existing customer location.

Reply’s solutions are easy to configure and adapt to the customer wishes through many standardised functionalities and parameterization. This allows the customer to adapt simple processes. Reply’s approach included continuous consulting throughout the whole project, from the design and creation of labels, the decision of hardware devices/printers, to logistics optimisation processes and operational workflows.
Reply’s WMS solution is being rolled out at va-Q-tec’s other warehouses. This project marks the start of an ongoing strategic relationship, as va-Q-tec continues to grow. Reply looks forward to supporting them with competences and solutions for extended supply chain execution and manufacturing.


  • Enhanced control: track-and-trace for perfect transparency

  • Optimised movement of stock through the warehouse

  • Efficiency gains: savings in operational movements and manpower

  • Data insights with precise overviews and accurate stock information

  • No loss of stock and Reduced waiting times for customers and suppliers

  • VA-Q-TEC

    va-Q-tec AG is a fast growing manufacturer of innovative insulation solutions. Founded in Würzburg, Germany in 2001, it has become a global player with new locations in the UK, South Korea, Japan, USA and Uruguay. Since 2016, va-Q-tec is listed on the Frankfurt Stock Exchange. va-Q-tec is a pioneer in producing and distributing energy-saving and environmentally friendly thermal packaging solutions and has won numerous awards for its energy efficient technologies. Its main products are vacuum insulation panels as well as thermal packaging solutions and thermal energy storage components for a variety of applications including buildings, appliances, cars and aircrafts, and the transportation of pharmaceutical products.