Unlocking AI Readiness with Business Capability Modelling

In today's ever-changing business environment, cost efficiency is a crucial factor for success. Artificial intelligence (AI) offers potential for achieving cost efficiency through automation, data-driven decision-making, and process optimisation.  However, successful AI integration requires a robust understanding of which capabilities can be enhanced through AI, Business Capability Modelling (BCM) provides a key framework for this process.​

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In today's world, organisations face a myriad of challenges among them being efficient utilisation of resources whilst juggling with budget constraints. To overcome this the concept of Hybrid Roles takes centre stage allowing for agility, adaptability, and diversified approach to tackle modern problems.


10 Steps to Drive Sustainable Cloud Computing

Sustainable Cloud Computing refers to environmentally conscious practices in cloud technology. It prioritises energy efficiency, renewable energy use, and resource optimisation to minimise carbon emissions. This whitepaper outlines 10 steps for organisations to follow that are guided by eco-friendly principles, ultimately contributing to a greener future.

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Shifting from Project to Product Centricity

The shift from traditional project-based methods to product-centricity empowers organisations to thrive in dynamic, competitive markets. By prioritising continuous product development aligned with customer needs, businesses foster innovation, adaptability, and higher customer satisfaction. This strategic pivot enables prompt responses to market shifts, ensuring sustained success in the ever-evolving business landscape.

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Technical Debt Management and Carbon Waste Reduction

Glue Reply’s approach for tackling technical debt is also focused on reducing costs and limiting carbon waste. This white paper explains what technical debt is and how it occurs, it explores the implications of technical debt and how companies can mitigate the impact it has on their spending while developing sustainable approaches.

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White Paper


Value stream mapping can be a key conduit into becoming more outcome centric by providing a high quality, understandable and visual representation of how core value is generated, ultimately enabling more strategic decision making around organisational execution of strategy.


White Paper


Glue Reply has unveiled its new service based on compliance testing and a user-centric approach. The novel consulting service seeks to bridge the gap between organisational FCA implementation and exceptional consumer experience.


White Paper

Employing your Data as an Asset

There are many benefits of Data as a Service, including the ability to assign a monetary value to your data assets. However, there are further considerations and concepts to consider to truly harness the value of your data and issues to be resolved to achieve a good return on your investment in data.

Data graph

White Paper

The Path to Data Maturity

In today's data-driven world, organisations are increasingly recognising the importance of data as a strategic asset. A high level of organisational data maturity can enable businesses to make informed decisions, drive greater efficiencies, and provide the future platform to more effectively utilise emerging digital trends such as Artificial Intelligence.

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White Paper

Six things to consider when starting with Data Quality

Data quality is a foundational capability on the journey to becoming a Data Driven organisation, but many struggle getting started and then realising the value. In our work with clients, we have identified key considerations when starting the journey.

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White Paper

Data Governance as an enabler?

Organisations are changing how they see and value their data, they are looking to increase the amount of value they can extract from their data, evolving their data strategies from simply managing data as a by-product towards truly managing data as an asset.

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White Paper

Data as a Service

Data as a Service (DaaS) is not a new concept, people have been liberally using the term for a number of years. However, the common problem is the lack of holistic consideration that is made in the interpretation of the term.

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White Paper

10 Essential Steps to Becoming A Successful Product-oriented Organisation

This paper highlights some of the essential steps from the perspective of avoiding those pitfalls in implementations. Throughout this document we refer to products, in some organisations this is used very similarly to services, as in the services the organisation provides; the reader can consider in this context these as similar.

Case Study

NHS Blood and Transplant help save lives through the management of blood donation and transplant services

Multiple blood testing analyser machines were used for key donor blood sample testing processes. The Supplier contracts for these machines were due for renewal in the next 1-3 years in quick succession.

NHS Blood and Transplant help
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White Paper

Consumer Duty Design

Organisations have understood the requirements under the Consumer Duty Regulations and have produced high level strategies and approaches (e.g. Board Papers) on how it can be met and have begun reviewing products and processes to achieve compliance. One major component of the regulation is demonstrating compliance with the regulation.

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White Paper

Technology choices of the past cast a long shadow over sustainability in the future

Sustainability has become a de-facto key topic in today’s society. Individuals, corporates and the government alike are waking up to the fact that we must set a trajectory towards a sustainable future.


News & Communication

Glue Reply’s project with the Home Office shortlisted as a finalist in the UK IT Industry awards

Glue Reply has been shortlisted under the category of ‘Best Security, Defence or Law Enforcement IT Project of the Year’. The recognition is to be awarded to a security, defence or law enforcement organisation for the most outstanding IT project.




The AI Summit global series delivers the content and networking opportunities to ensure that the industry decision-makers are fully equipped to fulfil their AI road map, and to bring your company into the 4th Industrial Revolution. Reply, as an Industry Partner, will be presenting exciting live demos and giving you the opportunity to put our latest AI applications to the test during the two-day gathering!

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News & Communication

Glue Reply achieves Platinum status from BCS

Glue is delighted to announce it has received the highly coveted Platinum Approved Partner award from BCS, The Chartered Institute for IT. BCS is the only organisation able to award IT professional accreditation in the UK through their Royal Charter and its agenda is to lead the IT industry through its ethical challenges, support the people who work in the industry, and make IT exceptional for society.

Case Study


APCOA is transforming its car parks into mobility hubs, offering innovative services that enable a more convenient mobility experience. The environment also benefits: with its digital services and intelligent Traffic Management System, the company actively contributes to the reduction of emissions in cities by decreasing the volume of traffic searching for parking. By connecting parking and mobility, APCOA is positioned to become an integral part of the Smart City.


Cloud Adoption

Best Practice

Unlocking value through cloud adoption and optimisation

Glue Reply drives customers cloud journey by leveraging our expertise and framework for adopting, implementing and optimising cloud. Realising business value and achieving key technology objectives, including portfolio optimisation, cost optimisation and time-to-market.

Business Capabilities

White Paper

Business Capabilities and Business Services Lessons Learned

Over the last 10 years a strong driver for the development of Enterprise Architecture has been to align organisations around a common set of capabilities and outcomes. This has often been driven through the use of Business Capability based planning techniques, a methodology Glue Reply has been heavily involved in since its’ inception.

financial services

White Paper

A paradigm shift in Financial Service Operational Resilience

This whitepaper, developed by Glue Reply, focused on financial services organisations to highlight the upcoming Prudential Regulation Authority (PRA) policy which fundamentally shifts operational resilience from application centric to service centric and at the same time broadens governance responsibility to Board and Senior Management Function of the organisation.


White Paper

Integration patterns in Microservice architecture

Microservices are the evolution of best-practice application design principles that shape the delivery of solutions to the business in the form of services. This paper, developed by Glue Reply, details about the different challenges from an integration perspective in a microservice architecture and different options to address them.