Hermes Reply is the Reply Group company specialised in innovative technological solutions, Application Maintenance services and process consulting in the Manufacturing field. The company operates as a System Integrator between ERP level and Shop Floor solutions, for a 360° management of production activities inside the factory, guaranteeing that customers achieve their business objectives.
Worldwide Application Maintenance 24x7
In-place Solution, System Integration and Tailored Solutions
Business Consulting, Process Analysis and Functional Design
Provision of specialised first, second and third level Application Maintenance, for production plants and manufacturing facilities. A consolidated management methodology, dedicated Service Maintenance tools and varying Service Agreement levels delivered 24x7, complete the team’s technological and process oriented expertise, in order to guarantee a reliable and quality service.
Implementation of IT solutions dedicated to the management of production processes (Planning & Control, Manufacturing Operations Management, Execution, Quality, Shop Floor Integration, Suppliers Management) using both market ready, as well as customised solutions, built according to specific customer requirements.
Customer support in the implementation and adoption of IT solutions: As-Is analysis, Requirements identification, To-be definition, within the scope of process analysis and functional analysis activities. The team has proven expertise in Planning, Manufacturing Execution, Shop Floor Management, Quality and production-related issues within the World Class Manufacturing model. Hermes Reply is also able to provide consulting services relating to the definition of IT architectures, product integration and support of existing solutions.
Via Cardinal Massaia, 83 10147 Turin
Tel: +39 011 29101
ul. ks. bpa Bednorza 2a-6 40-384 Katowice, Polska
Tel. +49 (0) 211 339905-0