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PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

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Arlanis Reply is a consulting company within the Reply Group specialising in Salesforce solutions.

About Us

As a long-standing Salesforce partner, Arlanis Reply supports its customers in the successful digitalisation and optimisation of business processes. The range of services extends from consulting and implementation to integration into complex system landscapes. With a team of certified Salesforce experts, Arlanis Reply realises innovative solutions in the areas of CRM, customer experience (CX), marketing automation and system integration. The company relies on Salesforce technologies such as the Sales Cloud, Marketing Cloud, Service Cloud and Data Cloud as well as Mulesoft. Customers benefit from the company's extensive expertise in various sectors, including the automotive, finance, manufacturing and energy industries.

Our Offering

We analyse your processes, data and system landscape to identify areas for action and challenges and translate them into a tailored approach that aligns with your business goals. From comprehensive requirements analyses to detailed health checks and strategic roadmap development, we accompany you on the path to long-term success.

Together, we develop and improve your digital customer journey with first-class Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Experience Cloud, Mulesoft, Agentforce and more.

Empower your sales, service and marketing teams with customised solutions and ongoing support to ensure your Salesforce solutions stay ahead of the curve and deliver long-term success.

Do you have any questions or need expert advice?

Whether you are exploring initial ideas or already planning a specific implementation, our team is always on hand to help. We look forward to learning more about your ideas and achieving the desired results together.

Contact Us

PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

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We pride ourselves on the quality of our solutions.

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Acknowledgment

Leading provider of Salesforce-related services once again

Let's write success stories together.

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A smart Salesforce-based CRM solution for strong sales

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Automated staff planning at Mercer Stendal

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JobRad improves leasing experience with new CRM

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API-led architecture implementation

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Optimisation of sales processes

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Messe München: sales portal with User Experience

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Sportnavi.de: partner and customer Lifecycle Management

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KWS Saat: A news cockpit for farmers

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A multi-cloud project with a rollout in 30 countries

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A growing team of Salesforce experts

We are always on the lookout for enthusiasts who want to question the status quo, try out new ideas and achieve exciting goals together. Are you ready?

Benefit from our proven best practices.

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White Paper

Mastering the digital customer journey: smarter insurance sales with AI

Our experts show you how to boost your lead conversion and profitability by using Salesforce Data Cloud and Agentforce in the right way.

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Article

Together with Arlanis Reply as strategic launch partner, Salesforce presents the Salesforce Automotive Cloud™

Salesforce has unveiled a new industry solution for the automotive industry — Salesforce Automotive Cloud™.

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Best Practice

Salesforce redefines the automotive industry
It is not only sales processes that are changing, but also the way of acquiring customers and communicating. Salesforce has recognized this and is now offering a tailor-made industry solution for the automotive sector.
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Best Practice

Sustainability as a Service

An environmental sustainability program offered by Arlanis Reply experts using the Salesforce Net zero cloud platform

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Best Practice

Hi-Tech Digital Care

The new challenge of customer assistance

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Best Practice

Automation of pre-order processing
Automating pre-order processing In order for a supplier company to better plan its production and deliveries, Arlanis Reply has implemented an automated standard process for its customer.
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Best Practice

Automated workflow for call center employees
An automotive manufacturer was looking for an efficient way for its call center to be able to process the cases of its customers who request roadside assistance by telephone or SMS as quickly as possible.
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Best Practice

Personalised Marketing Automation
Salesforce Marketing Cloud enables high personalization with synchronized Sales Cloud data
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Best Practice

USB connection to Salesforce

A new project by Arlanis Reply aims to demonstrate the potential of WebUSB in combination with Salesforce's powerful cloud technology.

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