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An AI Assistant for Sales
With the power of Google Cloud's Gemini, the Digital Human provides your employees with crucial insights into SAP data and supports them in their day-to-day work in a completely new way.
Find the right Information
Hybrid SAP landscapes and data in a wide variety of systems are part of everyday working life for many sales employees. This often makes it difficult to quickly access relevant information on current prices, for example. However, such data is essential in order to be able to react precisely to new developments and market trends. The inadequate user-friendliness of many systems exacerbates this problem and slows down customer service.
Advanced Use Of Data Thanks To Digital Human
4brands Reply and Go Reply have developed a pioneering solution that allows companies to conveniently exploit the full potential of their sales data. The experts have combined SAP with the power of generative AI and digital human technology. The SAP Build Workzone offers centralized user access across SAP and non-SAP systems. Within this platform, Google Cloud's Gemini can be seamlessly embedded and supported as required.
Thanks to the clever integration, the advanced assistant is not only able to extract and analyze suitable data from SAP based on the employees' questions. It also supports them in various tasks in a completely new way - around the clock and in many languages. Last but not least, it benefits from being linked to a large number of external data sources that provide information such as weather data or market trends, allowing the company data to be categorized.
Key Insights For Long-Term Business Success
With this advanced solution, we help you to bring your data together, analyze it and make it easily accessible - regardless of the format or source. We adapt the Digital Human precisely to the needs and framework conditions of your sales organization. In this way, it provides the crucial insights you need to optimize your pricing and ensure your business success in a constantly changing world.
Searching for Leads
The Digital Human can support sales employees in their search for leads by providing them with relevant information from the web and internal databases and comparing it with customer profiles.
Preparation of Offers
It can help in the preparation of offers by suggesting relevant products and services that match the customer's needs.
Conception of Sales Campaigns
The analysis of historical and current data allows the Digital Human to make recommendations for the design of sales campaigns.
The Benefits at a Glance
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Go Reply, part of the Reply Group, is a Google Cloud Premier Partner providing services in the following areas: cloud strategy and migration, cloud hosting, big data, machine learning, PCI/ISO compliance and security management, productivity services and fully managed 24 x 7 services to support your business-critical applications.
4brands Reply is an industry expert in the consumer goods sector, combining analytics, consulting, and systemfinc integration into a holistic approach. With extensive SAP expertise and innovative, data-driven technologies, we create seamless and flexible end-to-end processes that future-proof your business. In addition to modern data and CX solutions, our offering also includes integrated planning in all its facets: from corporate and demand planning to account and promotion planning. We leverage deep AI expertise to optimise your processes - always with the goal of strengthening your brand and creating an outstanding customer experience.