"I can't find the documentation for the project that we are working on. Could you help me?" When Marco started working for the company eight years ago, he repeated or emailed this question dozens of times when searching for information.
The solution: In the meantime, the scenario has completely changed and today in Marco’s company uses TT Guru, the virtual assistant based on machine learning which, through its conversational interface, is able to respond quickly to the daily needs of workers, allowing a considerable savings of time and resources. Marco is one of the project leaders and followed the development and integration of the chatbot with other corporate systems. The function of TT Guru fits immediately in the existing context. To ask for its help in a chat window is as easy as talking to a colleague. TT Guru, in fact, processes and reproduces the human language and directs users toward the resolution of the issue. To find a file or information, to receive a notice about a task to be carried out or a suggestion about a content of interest becomes more immediate and fast when TT Guru is available. In order to complete the digitalization of the work environment, TT Guru was configured and adjusted to the corporate needs and tone, allowing new employees to be welcomed and guided so as to be fully operational and introduced to the corporate culture as soon as possible.
Marco, Innovation Manager, 45 years old: "TT Guru is integrated with the most popular instant messaging systems; this means that we no longer need to access the corporate Intranet, but we can use it on the go at any time."
THE VIRTUAL ASSISTANT OF TAMTAMY X TO: