Reply, specialises in the design and implementation of solutions based on digital media and new communication channels, has once again been positioned within the
“Magic Quadrant for Warehouse Management Systems 2015, World Wide” by leading ICT Analyst
Gartner defines a warehouse management system (WMS) as “a software application that helps manage the operations of a warehouse or distribution center (DC)”. The overall WMS market breaks down into five types of vendors, three of which are covered in the Gartner WMS Magic Quadrant: application megasuite vendors, supply chain management (SCM) vendors and specialist WMS vendors. To be included in the 2015 WMS Magic Quadrant, a vendor must have a credibile WMS product that fundamentally supports core WMS capabilities and supports some extended capabilities. Furthermore the vendor must exhibit a vision for WMS in at least moderately complex warehouse environments.
Reply has been in business for 18 years, developing, implementing and supporting SCE services and software applications. It offers two WMS solutions:
Click Reply™ and
SideUp Reply™. Click Reply™ is a Web-based solution that can be deployed on-premises or hosted, while SideUp Reply™ is a multitenant SaaS WMS. In the supply chain execution area, Reply has about 300 named WMS customers; a high percentage of them are in Europe, with some growth internationally. Click Reply™ is Reply’s legacy WMS, and is focused on multisite, complex warehouses with high numbers of users that often use material handling automation. SideUp Reply™ instead is Reply’s contemporary offering and is a partial SCE platform. It caters to less complex warehouse-centric network environments.
Reply, thanks to its two WMS solutions Click ReplyTM and SideUp ReplyTM, offers WMSs on-premises, hosted or in a multinenant cloud/SaaS. Reply is an innovator, commercializing and delivering new capabilities, like drop-ship and store logistics, as well as experimenting and testing the commercial viability of emerging technology such as the use of drones in a warehouse. Reply, as innovator, tackles the challenge of fourth industrial revolution and develops the new Reply platform for Supply Chain Execution that enables corporate logistics systems to next-generation technologies of Industry 4.0. This platform allows man-machine cooperation and the integration and management of autonomous vehicles and devices for augmented reality, offers all the benefits of the IoT technologies and supports decision making with big data analysis techniques.
Moreover, Reply has broad and well-balanced industry coverage in 3PL, automotive, grocery and food, pharmaceuticals, chemicals, telcos and fashion and because it’s part of a financially stable and rapidly growing business its solution delivery capabilities and capacity are far greater than comparably sized stand-alone WMS provider.
Click Reply™ is a Supply Chain Execution suite for Warehouse and Yard Management, providing comprehensive capabilities for Labor Management and Logistics Cost Billing. The system can be run according to the latest deployment architecture. Based on open standards, can be integrated with ERP systems as well as with SCM and MES systems. Click Reply™ manages directly cutting edge technologies used in Supply Chain Execution (Voice, RFID, Smart Glasses) in addition to the more traditional devices or automation systems.
SideUp Reply™ is a Cloud Computing suite for warehouse and inventory management, transportation-based cross-docking and "track and trace" services. The solution, based entirely on Cloud Computing, can be integrated with ERP systems as well as with SCM and MES systems. A key focus is the operational efficiency in the distribution of products to the final customer or retail outlets. The combination of Cloud & Mobile technologies enables control to extend to all areas and players along the supply chain: the simplicity and usability of SideUp solutions, together with acquisition of heterogeneous (non-structured) data (photos, GPS location, etc.), enable effective and collaborative management of operations throughout the supply chain.