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Focus On

OPERATIONS

FOCUS ON: Labor management,

The Operation module is the heart of the Labour Management system; its primary purpose is to monitor precisely the association of the models described with the activity progress reports received from the operational systems (Click Reply WM, Time & Attendance). It also includes the recording function for the final statements of indirect tasks. This applies to any tasks not automatically managed by external systems.

The module consists of the following main functions:

Indirect Functions Management

It allows you to search, analyse and enter final statements of indirect activities. Click Reply™ Labour Management typically receives, via interface from a Time & Attendance system, details of events connected with operational processes. The Click Reply™ WMS itself is able to track and send these events.

Assignments

It allows the direct activities carried out on operational systems, and their associations with the models defined for each individual work and task, to be analysed based on the events intercepted. The system analytically reconstructs the dates and times of each task, together with qualitative information and the identity of the person who performed it, providing detailed and overall visibility of the actual time taken, the target times calculated and the performance achieved.

Real Time Goal Time & Feed Back

This component allows push notifications to be sent to the operator performing the activity on the WMS. In particular, the operator can determine the goal time for the work as soon as he takes over the task, as well as the remaining time, feedback on the performance he achieved during and on completion of the work.

Integration Console

Specific monitoring alerts you to any inconsistencies or missing information not received from the WMS system.

Worker Area

Individual workers can access a private area with dashboards, graphs and summary reports containing accurate and objective information about the performance they have achieved.​

RELATED CONTENTS

Product

Reporting

The Reporting module provides
a set of statistical analysis concerning:
• Incidence per work type • Incidence of indirect tasks • Direct work times • Delays distribution • Historical trend: T&S, Capacity Planning, LMS •​ Statistics related to the worker​

Product

Monitoring

The Monitor module consists of a series of analytical tools that allow you to monitor the progress of work. ​

Product

TASK & WORK, PHYSICAL MAP

The Task & Work module is the Brain of the Labour Management system. It describes in detail the individual steps required to form a work activity as a whole. ​

 
 
 
 
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