NUMBER1 Logistics Group, the leading Italian logistics operator serving companies in the Grocery sector, embarked upon a general renewal project. The aim of the project was to design a personalised warehouse operations model, to be supported in turn by a new WMS Warehouse Management System.
With a particular focus on the difficulties posed by its intricate distribution network,NUMBER1 chose the Click Reply™ WM solution.
The complexity and type of the company’s distribution network, combined with the need for the standardisation of its logistics processes, rendered Click Reply™ WM the best solution for NUMBER1’s requirements: unified and centralised management of different kinds of stock; versatility of configuration options to keep abreast of the dynamic variations in the company’s business processes; a system capable of handling the practical complexities of Grocery stock management.
To date, Click Reply™ WM has been implemented in around 30 distribution systems in Italy and covers 60 of NUMBER1’s Partners, with a grand total of 250 installations. Meanwhile, the solution is being updated continually to incorporate new functions and other improvements requested by Clients; for example we are currently introducing Voice Picking.
TEAMWORK AND ORGANISATION. Teamwork and organisation have held and continue to hold an extremely significant role in the creation and launch of the Click Reply™ WM solution. The vital features that have made the project successful can be summarised as follows:
INTEGRATION. Another of the most important goals in this project was the definition of the Click Reply™ WM integration model with NUMBER1’s Legacy IT systems, based on an integrative layer created using Oracle Fusion Middleware. In particular, the following middleware was used:
Furthermore, the design of the BPEL processes has led to the involvement of Technology Reply, a Reply Group company specialising in Oracle technology, that also co-ordinated a spin-off project for the development of a centralised monitor to control integration processes. The solution provides:
To date, the Click Reply™ WM solution covers:
From a practical standpoint, the original project has been fully completed. At the same time, the system is continuously undergoing updates to incorporate new functions and other improvements requested. The development and release of new features is carried out parallel to the system’s roll-out with NUMBER1’s new partners.