Last Friday, Retail Week announced the shortlist of candidates for the
. Reply and M&S were honoured in the category Tech Collaboration of the Year for the launch of M&S’ new cloud-based Supplier Portal to support the movement
and visibility of stock programme.
The Tech.AWARDS celebrate the greatest innovations in retail technology
across Europe, highlighting how technology is enhancing customer experience
and revolutionizing the retail supply chain through clever
digital ideas and successful teams.
Logistics Reply, in conjunction with M&S, created an online portal
which allows M&S food suppliers to have access to a system that helps
manage the accurate despatch of stock into the M&S network. The
Supplier Portal is part of a programme which delivers visibility for M&S of all incoming products as soon as
they are despatched from each Supplier location.
M&S Supplier Portal
is designed for ease-of-use, quick setup and to eliminate
manual data input – with total training/go-live in just one day.
The new Portal solution allows Suppliers to accurately despatch stock into
the M&S network and contributes in delivering precise stock movement
information which is delivering increased customer availability in store.
What makes this project unique, is that from the start it was a true joint effort between Reply, M&S and their
Suppliers: during the Software Development stage, M&S and a number of
Suppliers worked together to track progress and provide feedback on
development. This allowed the Portal to be developed by Suppliers and M&S for Suppliers – and
therefore be an immediately practical solution which could instantly be
rolled out as a fully working solution.
During the rollout period of the transformation project, M&S and Reply
worked closely with Suppliers at their despatch locations to ensure
activation was as smooth as possible and that zero problems were
experienced at go-live.
Syd Reid, Director of Food Supply Chain and Logistics at M&S, said
“We are delighted to be shortlisted for such a prestigious award, which
reflects the collective hard work and dedication put in by the M&S
Team, the Development Team at Reply, and not least the Suppliers
”Working so closely with M&S and its Suppliers has given us immense
satisfaction – the M&S Portal project embodies Partnership,
Collaboration and Innovation which are core brand values for Reply.”
Said Francesco Soncini Sessa, Partner at Logistics Reply.
The Tech.AWARDS will take place in London on 13th September 2018. Stay
tuned to discover all of the winners.