25.04.2024 - 19.06.2024

Event

Salesforce World Tour 2024

As an EMEA Strategic Partner, Reply is taking part in the Salesforce World Tour 2024 in Munich, Warsaw, Milan and London again this year, presenting its expertise and solutions relating to Salesforce, Mulesoft and Tableau.

SALESFORCE SERVICES

Research

Leading provider of Salesforce-related services once again

In the PAC INNOVATION RADAR for Salesforce-related services in Europe, Reply was awarded "Best in Class" in five sectors.

12.09.2023 - 14.09.2023 / San Francisco

Event

Arlanis Reply at Dreamforce 2023

Arlanis Reply attends Dreamforce 2023 in San Francisco from 12 to 14 September 2023. Our experts show how to successfully implement planning, development and integration of Salesforce solutions and services with Arlanis Reply.

16.08.2023

News & Communication

Salesforce EMEA Strategic Partner

Reply has been named an "EMEA Strategic Partner" by Salesforce. With this, Salesforce selects partner companies that are committed across individual regions throughout Europe and drive strategic and innovative topics with Salesforce.

MuleSoft

Case Study

API-led architecture implementation

Thanks to Arlanis Reply, a leading Italian media company now benefits from a modular enterprise architecture that supports digital transformation.

Salesforce CRM & Mulesoft

Case Study

Optimization of sales processes

Arlanis Reply has supported a global leader in the packaging sector to increase its sales efficiency with the help of Salesforce and MuleSoft.

Optimization of sales processes 0

Salesforce Platform

Best Practice

BANKING: NEW CRM PLATFORM

Una soluzione caratterizzata da funzionalità avanzate di Marketing Automation, integrate con Salesforce CRM e con Sistemi Legacy

BANKING NEW CRM PLATFORM 0

Service Cloud e Salesforce Field Service

Best Practice

ENERGY: A NEW SERVICE PLATFORM

Disegna con  Arlanis Reply  nuova soluzione efficiente e centralizzata per la fruizione dell'offerta dei servizi, sfruttando la  tecnologia Salesforce .

Sales & Community Cloud e Einstein Analytics

Best Practice


ITALIAN FINANCIAL INSTITUTION

Implementa una nuova Area Riservata dedicata alle imprese su scala micro e macro caratterizzata da una duplice funzione sia consultiva che dispositiva grazie ad Arlanis Reply.

ITALIAN FINANCIAL INSTITUTION 0

08.12.2022

News & Communication

Salesforce Implementation and Community Impact Partner of the Year

Arlanis Reply, the Reply Group company specialized in Salesforce solutions and services, has been recognized with two awards from Salesforce for its outstanding performance as a partner in the categories "Salesforce Implementation Partner of the Year" and "Community Impact Partner of the Year" in Germany, Austria and Switzerland.

Salesforce Services

Research

LEADING PROVIDER OF SALESFORCE-RELATED SERVICES

Reply occupies the top rank in the PAC INNOVATION RADAR for Salesforce-related services in Europe. The company was honored as "Best in Class" due to its outstanding competence and market strength in five sectors.

Blog

Best of Dreamforce 2022: Real-time Customer 360 and more

This year’s Dreamforce 2022 celebrated its 20th Anniversary and marked the first return to the full in-person format since before the pandemic and was titled “The Great Reunion’’. There were more than 40,000 attendees and over 110,000 online viewers worldwide thanks to Salesforce+ and as Salesforce Co-CEOs Marc Benioff and Bret Taylor described it, “this is a family reunion and just feels so good to be back’’.

13.10.2022 / Warsaw

Event

Salesforce Live with Arlanis Reply

Salesforce Live Event 2022 is an opportunity to share innovation and bring companies and customers together to share their experiences with an integrated CRM platform, Salesforce Customer 360. Meet Arlanis Reply, Salesforce Partner since 2005, at the Salesforce Live Event and exchange ideas with the experts.

SALESFORCE

Article

Salesforce launches Automotive Cloud to accelerate next-generation mobility with Arlanis Reply as a Strategic Launch Partner

Salesforce has today announced its latest industry-specific product – Salesforce Automotive Cloud™. A solution to enable OEMs and Dealers to connect with their customers and drive a lifetime of loyalty.

SALESFORCE

Best Practice

SALESFORCE REDEFINES AUTOMOTIVE

The automotive industry is currently undergoing major change. Not only are sales processes being redefined, but customer acquisition and communication are also being reinvented. Salesforce has recognized this and now offers a tailored industry solution for the automotive sector.

SALESFORCE REDEFINES AUTOMOTIVE 0

USER EXPERIENCE

Case Study

Messe München: Sales portal with user experience

Arlanis Reply assisted Messe München in setting up a central digitalisation platform based on the Salesforce Experience Cloud. Based on this technology Messe München has managed to create a seamless user experience.

08.03.2022

Article

The Challenges of CRM software

CRM (Customer Relationship Management) software is a packaged solution which assists businesses in managing relationships and data between different business departments and customers. Before CRMs, businesses would either need to write their own computer systems from scratch or invest in massive and expensive ERP (Enterprise Resource Planning) systems. You can see how it would have been difficult for SME-type enterprises to become computerised.

The Challenges of CRM software 0

Cloud Computing

Case Study

Sportnavi.de: Partner and Customer Lifecycle Management

Arlanis Reply supports Sportnavi in the digital automation of memberships — from lead generation, member acquisition and management through to invoicing with business partners.

27.10.2021 / Online

Event

MuleSoft Summit 2021 DACH

The MuleSoft Summit 2021 DACH takes place as a virtual event on 27 October 2021 from 10am CEST. Learn how to accelerate your business results using the latest innovations and trends in integration and API management. Arlanis Reply is a partner of this year's MuleSoft Summit 2021 DACH.

07.10.2021 / ONLINE / 2pm – 5pm CET

Event

Salesforce Trailblazer Connect Career Fair
(Germany, Austria, Switzerland, Poland)

Reply, part of the Salesforce Talent Alliance, will be at the virtual Salesforce Career Fair advising on entry and career opportunities in the Salesforce ecosystem with a team from Arlanis Reply.

CDP

Best Practice

HEALTHCARE AS A PLATFORM

Develop a personalised, integrated and scalable healthcare programme with the Arlanis Reply approach and the Salesforce Health Cloud solution

HEALTHCARE AS A PLATFORM 0

Sustainability

Best Practice

Sustainability as a Service

Through its Salesforce Net-Zero Cloud platform, Arlanis Reply offers a complete and effective solution to help organisations combine sustainability, efficiency and transparency. Arlanis Reply’s solution is highly flexible, allowing compatibility with any type of organisation, regardless of the sector, size, and level of vertical or horizontal integration.

Sustainability as a Service 0

Salesforce

Service

Facility Cloud:
Facility Management 2.0

The digitalisation and interconnectivity of modern systems offers new possibilities for facility management. Water level report, area management or key management: Facility Cloud by Arlanis Reply combines the Salesforce CRM with a CAD editor.

Salesforce Marketing Cloud

Case Study

KWS Saat: A news cockpit for farmers

The seed manufacturer KWS SAAT is committed to a close partnership with customers. Arlanis Reply assisted in accompanying farmers in the cultivation process with personalized information using the Salesforce Marketing Cloud.

KWS Saat A news cockpit for farmers 0