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UK county council uses Microsoft technology for greater collaboration

FOCUS ON: microsoft 365,

The Warwickshire County Council is now rolling out Microsoft technology to afford its personnel a more flexible way to work. This move supports the Council’s initiative to modernise its system by creating a staff with enhanced flexibility.

The Warwickshire County Council (WCC) will promote the use of SharePoint, Teams and other products included in Office 365 to assist its workforce of 4,700 in carrying out tasks with agility, and encourage collaboration with colleagues to meet business needs more effectively.

Greater flexibility with effective security

The inherent security native to Microsoft Office 365 will enable staff members to carry out their duties remotely via mobile and personal devices, even if these tasks involve accessing sensitive data.

During this move, the Council will reinforce its own digital security with Microsoft tools to protect confidential data and ensure it meets with the latest regulations for compliance. Data on all existing servers will be identified, classified and fully protected to meet legislation.

Through working remotely, Council employees will be able to work quickly and efficiently between appointments while receiving information updates as they go along. This new agility has the potential to give personnel the capability to help more clients per day and always have the latest information on hand, never needing to return to the central hub. In a county as extensive as Warwickshire, this is an invaluable asset for saving time.

WCC Chief Executive Monica Fogarty commented:

“This move to fully implement Microsoft 365 fits in with our wider transformation programme, which will help us move towards a flexible, collaborative, high-performance culture. Introducing this new cloud-based infrastructure is a significant strategic move for the Council and is the right technology platform for making our systems joined up, efficient and flexible.”

Microsoft UKs General Manager for the Public Sector, Chris Perkins added:

“Leaders at WCC have set out a plan that will utilise technology to enable their employees to work more effectively and better serve their local communities. We look forward to helping them on their journey to being a modern council that will meet the needs of a 21st century society.”

A programme for progress

These process changes are due to be introduced to Council personnel around Autumn 2019. A series of drop-in workshops and roadshows are scheduled to ensure employees can take full advantage of the new software. The WCC’s ambition is to empower its staff through Microsoft technology and more flexible ways of working to make the Council a more effective organisation.

At present, WCC is about a year and a half into its schedule for digital transformation. An all-new operating model has been developed in-line with the programme to make sure the Council can manage demands efficiently and remain sustainable financially while delivering economic growth.

If your organisation utilises Microsoft technology to enhance business processes, you can rely on our team at WM Reply for all your support and advice. Offering expert assistance, we specialise in bespoke intranet solutions tailor-made to your business needs. As specialists in collaborative software platforms from Microsoft such as SharePoint, we’re perfectly suited to helping you on your way to effective operations.

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