Sprint Reply is the Reply group company specialised in Intelligent Process Automation.
Our mission is to create automation platforms capable of solving concrete business problems, supporting our customers in the transformation towards the Intelligent Enterprise and the adoption of a scalable and efficient Digital Workforce. In Sprint Reply we combine an execution oriented engineering approach with strong experiences on 4 technology families, Robotic Process Automation, Computer Vision & ICR, AI & Machine Learning and Process Mining, dedicating constant attention to R&D on various Artificial Intelligence issues.
Depth and infrared cameras to enable advanced algorithms of pose estimation, tracking or occupation of spaces, collecting images without biometric recognition elements while respecting privacy constraints
Neural networks applied to vision and auditory sensors to interpret body language and gestures, tone of voice and emotional aspects to make interaction with robots more natural
Recognition of handwriting, verification of handwritten signatures, semantic segmentation and natural language processing. “Whitelabel” neural networks to be customised on specific datasets and integrated into customer automation workflows
In times of disruptive competition and shortening product life cycles, data is the core of any competitive business strategy. Data Reply and Sprint Reply have developed a profound approach for companies to gain control over their own processes, systems and data to establish a data strategy with a focus on economic benefit.
Incremental financial crime regulation is adding significantly to the costs financial institutions must bear, driving a need for solutions which reduce costs without compromising risk management and regulatory compliance. This is driving heavy investment in technology-enabled controls and compliance processes.
By leveraging the power of the Twilio Flex platform, Sprint Reply can integrate a new or existing chatbot solution with live chat. Through this model, we can capture specific customer information from the automated conversation and pass these key attributes through to your agents within either Salesforce or Zendesk.
What is the state of Intelligent Process Automation within the European market?
I highly doubt that's the case for you - as you can see below, the Agile framework has been trending, surpassing the Waterfall model in recent years. Let's put our preconceptions of this buzzword aside and delve deeper on the remarkable synergy between the Agile framework and RPA.
By combining technology and brand experience, Sprint Reply has transformed Pepper, the robot produced by SoftBank Robotics, into a real social robot, capable of conversing, learning from interactions, reacting to emotions, and being used as a customer engagement tool.
Chatbot technology has been crucial for helping our customers continue to deliver high quality customer service whilst dealing with common challenges such as increased customer demand, and reduced capacity to manage customer queries.
For many companies, being able to validate the identity of customers in the shortest possible time is essential to their business. Typically, this is an expensive activity that is often outsourced. Sprint Reply has used a mix of Computer Vision, Neural Networks and Intelligent Character Recognition to address this problem.
A monotonous and repetitive operation such as entering expense reports can be automated with a simple photo. A practical, real-world application of technology for Intelligent Process Automation.
To this day, the insurance, banking and financial sectors continue to make extensive use of paper forms. The new Intelligent Character Recognition technologies make it possible to rethink and automate the management of these documents.
ABBYY®, global leader in content IQ solutions and technologies, announces Sprint Reply, specialized in Intelligent Process Automation, as its Gold Certified Partner for the creation of innovative solutions in the field of process automation.
160 Victoria St 2nd floor Nova South,
Westminster London SW1E 5LB,United Kingdom
Tel: +44 (0) 207 730 6000
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1000 Bruxelles, Belgium
Tel: +32 (0) 2 880 03 20
80636 Monaco di Baviera
Tel: +49 89 411142-0
Via Castellanza, 11
Tel: +39 02 535761