05.07.2023 - 06.07.2023 / Frankfurt

Event

DSAG Theme Day: SAP Customer Experience 2023

DSAG Theme Days enable the exchange about SAP applications. Meet 4brands Reply and Syskoplan Reply at their booth on 05/07/2023 and learn how the experts can support you in the area of Customer Experience. Join the session "Customer Experience goes Utilities" on 06/07/2023 and get an introduction to SAP CX & BTP extensions for Utilities from the Power Reply experts.

Sustainability

Best Practice

Managing environmental impacts as a pillar of the Energy Transition

We are witnessing a progressive increase in the need to adapt processes, organisations and systems in order to support the launch of important energy transformation programmes along the entire value chain. Reply supports operators in the Energy & Utilities sector with an integrated approach for the introduction of energy policies in line with global objectives.

Managing environmental impacts as a pillar of the Energy Transition 0

SUSTAINABILITY

Case Study

POWER REPLY IS SUPPORTING ENEL X IN THE ELECTRIFICATION OF LOCAL PUBLIC TRANSPORT

Local public transport is currently undergoing a more ambitious and extensive electrification process. In this context, Power Reply has partnered with Enel X to research and identify the best strategies for implementing low-impact solutions for public administrations and transport operators in Italy.

POWER REPLY IS SUPPORTING ENEL X IN THE ELECTRIFICATION OF LOCAL PUBLIC TRANSPORT
 0

sustainability

Best Practice

New infrastructures to enable e-mobility

Power Reply is the ideal partner for charging point operators to assist in the planning and designing of charging and public utility infrastructures. Power Reply supports operators through the management of the entire charging infrastructure installation process; from the inspection phase to activation, as well as, coordinating communications between all public and private actors involved in the process.

New infrastructures to enable  e-mobility
 0

SAP

Research

Top ranking for Reply in SAP-related services

The PAC RADAR by teknowlogy is a tool for holistic evaluation and visual positioning of software and ICT service providers on local markets. The PAC RADAR "Leading Providers of SAP Services in Germany 2022" rates Reply as "Best in Class" provider for SAP CX-related services and as "Excellent" for SAP S/4 HANA-related services.

Top ranking for Reply in SAP-related services 0

07.06.2021 - 10.06.2021 / Online

Event

Reply at SAPPHIRE NOW 2021

Reply, as SAP Gold Partner and SAP CX Innovation Partner, participates in SAPPHIRE NOW, taking place as an online event 7 to 10 June. Meet the experts from 4brands Reply, Portaltech Reply, Power Reply and Syskoplan Reply at their virtual booth and learn all about business processes and latest SAP technologies.

Big data e Advanced Analytics

Best Practice

BUSINESS ADVANCED ANALYTICS: THE NEW SUCCESS ENGINE

Power Reply creates solutions that can guarantee universal access to any type data: transactions, applications, data flows provider, database, log file, social media and data deriving from field sensors, which allow the massive ingestion of large amounts of data at high performance. We operate on the main process areas including Production, Pricing & Forecasting, Energy Trading & Risk management, CRM, Marketing, Revenue assurance.

BUSINESS ADVANCED ANALYTICS THE NEW SUCCESS ENGINE 0

Field Service Management

Best Practice

THE PRACTICE OF FIELD SERVICE MANAGEMENT

For several years, Power Reply has been able to support its customers in the introduction and evolution of Field Service Management solutions, mainly based on Clicksoftware platform - the market leader. Starting from the collaboration with our customers, we have created additional modules, which can also be used in stand-alone mode to support further needs, strictly related to the operational and commercial context.

THE PRACTICE OF
FIELD SERVICE
MANAGEMENT 0

application framework

Best Practice

OFFERING & PRICING MULTIUTILITY SUITE FOR B2B MARKET

Smart Seller arises from the capitalization of experience gained by Power Reply on Pricing & Offering processes in the segments B2B, large and middle. Being a tailor-made solution, it can easily adapt to the specific needs of each context and integrate with the applications that are already present in the application map.

OFFERING & PRICING MULTIUTILITY SUITE FOR B2B MARKET 0

Regulation & Compliance

Power Reply supports organizations in anticipating and addressing changes in the regulatory environment, in implementing more effective programs and controls, capable of mitigating the enormous variety of regulatory risks in the market.

Regulation & Compliance  0

Enterprise Application Integration

Power Reply offers strong technological expertise on the main integration software, API management and Data Ingestion, boasts architects specialized in patterns, best practices and integration paradigms.

Enterprise Application Integration 0

Robotic Process Automation

The in-depth knowledge of the market and processes of the Energy and Utilities world makes Power Reply the ideal partner to entrust with the management of innovation projects devoted to process automation.

Robotic Process Automation 0

Sustainability & Circular Economy

To support the energy transition in progress, i.e. the transition from the use of non-renewable energy sources to renewable sources and, more generally, Power Reply acts on the reference market with a specific offer line.

Sustainability & Circular Economy 0

Field Service Management

In the context of Energy & Utilities, Power Reply has developed a competence center dedicated to the optimization of the operations of companies in the sector, focused in particular on Field Service Management processes.

Field Service Management 0

CRM & Digital Channel

Power Reply's offer is characterized in the availability of teams that have been collaborating for years with the main players in the market, for the ability to identify, design and implement innovative solutions based on new digital technologies.

CRM & Digital Channel 0

Energy pricing & forecasting

Thanks to its experience, the continuous exchange with the main players and the domain of modeling and machine learning tools, Power Reply can offer specialized consultancy and digital transformation services aimed at introducing innovative tools.

Energy pricing & forecasting 0

Energy Trading &
Risk Management

Power Reply is able to support customers as partners for digital innovation, allowing them to capitalize on the growing availability of data and the possibility of introducing new forecasting tools using advanced mathematical models.

Energy Trading &Risk Management  0

Data Analytics & Machine Learning

At Power Reply we help companies to implement data-driven solutions by formulating strategies that support the transformation process with Big Data, Machine Learning and AI at the center.

Data Analytics & Machine Learning 0

Service Design, Customer Engagement & Experience

Power Reply adopts an approach aimed at building, innovating or even exceeding business lines and its channels, converting opportunities and problems into concrete solutions and based on three principles.

Service Design, Customer Engagement & Experience
 0

Market & Technology advisory

Power Reply specialists are able to guide companies towards success by facing the most complex challenges, developing strategies and implementing new business systems and solutions.

Market & Technology advisory 0

Digital & Business strategy

Power Reply provides its customers with extensive experience throughout the value chain to create sustainable value over time, boosting growth and improving performance.

Digital & Business strategy 0

01.12.2022 / Webinar Series

Event

Cloud Experiences with SAP

Digital change creates opportunities, but also new requirements and challenges. In these knowledge sharing sessions Reply presents SAP’s cloud solutions for current requirements. Reply experts explain how to make business, data, contact and communication with customers more efficient using AI and cloud solutions from SAP.

14.10.2020 - 15.10.2020 / Online

Event

Reply at SAP Customer Experience Live 2020

Meet Portaltech Reply, 4brands Reply, Syskoplan Reply and Power Reply from 14 to 15 October 2020 at SAP Customer Experience Live 2020. The experts for Next-Gen Customer Experience are present with a virtual booth.