DATA-DRIVEN E-COMMERCE
Customer: Vittoria
Vittoria, a world leader in the production of high-performance bicycle tires, is a B2B-oriented company that traditionally relied on national distributors and brick-and-mortar retail to reach consumers. With the rise of online competition, Vittoria has decided to adopt a D2C sales model to directly approach its customers, without however damaging its own sales network.
To support this process, Vittoria has chosen Like Reply as a trusted partner for the digitalization of sales logic and the creation of an e-commerce solution that respects channel balances. Like Reply has provided e-commerce and product consulting, helping Vittoria outline the profile of potential customers and create a customized and flexible technical and architectural solution.
Thanks to the collaboration with Like Reply, Vittoria now has a website, Vittoria.com, which fits well both as a brand showcase and as a B2C and B2D2C e-commerce platform, respectively in the US and Italy, and which has allowed it to reach new customers and maintain a solid sales network.