Business & System Consulting for Insurance Companies, IFAs & Platforms

Fincon Reply is your trusted advisor for business processes, core systems and application landscapes. We take your projects from where you are and implement them. Professionally. Technically. Methodically.

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Fincon Reply in Action for Insurance Companies, IFAs & Platforms

External factors such as regulatory developments, digitalisation, demographic shifts and evolving customer behaviour are continuously driving transformation across the German insurance and distribution landscape.

Fincon Reply – Your specialist for system, operations and sales transformation as an insurer or distributor, we support you in modernising your core systems and CX/CRM platforms, optimising business processes across the entire value chain (sales, operations, claims/benefits), shaping future-ready organisational structures, and implementing innovative technology and AI solutions – both onshore and nearshore.

Our business analysts, process experts, project managers, insurance specialists, technical consultants, developers and testers work hand in hand with your teams to deliver innovative, sustainable solutions that enhance your business system.

Rely on Fincon Reply as your trusted partner, offering deep expertise, proven best practices, top-tier references, and over 20 years of insurance industry experience.

Meet Fincon Reply at insureNXT

Join us on 14 and 15 May 2025 at insureNXT in Cologne – one of the insurance industry’s premier events for innovation and future trends. You’ll find us at Stand #D028, where we’ll be showcasing how cutting-edge solutions, strategic IT innovations, and the smart application of artificial intelligence are driving sustainable change across the insurance landscape. We look forward to connecting with you.

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Fincon Reply Service Portfolio

for Insurance Companies, IFAs & Platforms

Sales

  • Broker Journeys

  • Sales Processes

  • Broker Strategy

  • Digitalisation of Sales and Related Processes

Core Systems

  • Implementation & Quality Assurance

  • System Evaluations

  • Project Management, Integration, Migration, Testing

  • Business and Process Analysis

Digital Workspace

  • Microsoft 365 Services

  • Employee Experience & Knowledge Management

  • Replacement Lotus Notes

  • No-Code/Low-Code Solutions

Operations

  • Operations Excellence

  • Business Process Management (BPM)

  • Process Design & Optimisation

  • Lean Management

AI & GenAI

  • Strategic and Process Consulting

  • Technical Implementation

  • AI Governance

  • Development of Use Cases

IT Architecture & Development

  • IT Strategy

  • Cloud, Security, DevOps

  • Software Development & Agile/SAFe

  • Professional Testing Services

Claims

  • Claims Management

  • Digitalisation of Claims Processes

  • Data-Driven Claims Handling

  • Technical Management of the Claims User Group at BiPRO e.V.

Regulatory and Compliance

  • VAIT & DORA

  • Compliance & Governance

  • Data Protection Impact Assessment (DSFA) & Information Security Management System (ISMS)

  • FIDA

BiPRO

  • Status Assessment & BiPRO Strategy

  • BiPROconnect

  • BiPROanalytics

  • Technical Implementation

Projects | References | Innovations

for Insurance Companies, IFAs & Platforms

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PDFChat: The GenAI Insurance Expert for Everyone

Best Practice
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When it comes to BiPRO, ask Fincon Reply

Offering
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Leveraging GenAI for Efficient Product Development

Best Practice
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Fincon Reply receives "BiPRO Award"

News

Contact our sales team today to learn more about how we support your business.

Contact us

PRIVACY

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

Something went wrong with the form submit. Try again.

Fincon Reply

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Fincon Reply is a business and IT consultancy specializing in the financial services industry. Fincon Reply proactively advises banks, the Sparkassen Finance Group, insurance companies and near-financial companies as well as their suppliers on their digital transformation. The company provides on-site support with specialised teams of consultants and developers and delivers turnkey solutions.