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The engine of business transformation

Business application implementation projects are the engine of technological and cultural transformation within organizations. Various areas are involved, and many internal processes need to be redefined.

Tackling the complexity of projects with commitment and strategy

When the business context presents high variability, such as rapidly changing requirements or projects organized according to Agile methodologies, the commitment required for managing complex projects grows exponentially.

Only with a constant commitment and a strategic vision is it possible to successfully tackle and manage projects of such complexity.

A guide to managing complex projects

Cluster Reply, through the service of Design Authority, supports companies on highly complex projects based on Microsoft, with a particular focus on the suite of Microsoft Dynamics 365.

The tasks of the Design Authority

Present recommendations during meetings or following the review of deliverables, aimed at adhering to the architectural guidelines possibly defined by the client and Microsoft’s best practices.

Analyze the output reports of the code review conducted by Microsoft, with a view to suggesting the best solutions to overcome non-conformities.

Check with users, after each release of new features, the level of satisfaction, while identifying actions that can increase user adoption.

Customer success management

Through the use of collaboration tools, such as Microsoft Teams, and recommendation logs, the Design Authority constantly monitors with the working group the lifecycle of recommendations, from the moment they are shared with the team until their actual implementation, both for those of a technical-functional nature and for those related to increasing user adoption.