Future Ready

Cluster Reply offers cutting-edge technologies in Cloud Computing, Digital Innovation, Data & AI, IoT & Security, Low Code, Apps & Infrastructure, Modern Work, Sustainability, and much more.

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What’s on

Cluster Reply Podcast 'Be the Clash'

Podcast

GitHub - Universe'25 Recap Tour EMEA

Event

Hackathon: Building Agents Together III

Event

Agent in a Day

Event

Secure Agentic Architecture for Enterprises

Webinar

Agent in a Day

Event

Who we are

Cluster Reply is a Reply Group company specializing in consulting, system integration and digital services, with a focus on the development of solutions based on Microsoft technologies.​

Partnership

Microsoft Expertise​

Cluster Reply has been a Microsoft partner in Italy since 1996 and provides clients with solutions to operate securely, with maximum efficiency and operational flexibility.​ Beginning in 2023, the company has been recognized with all six Solutions Partner Designations under the Microsoft Cloud Partner Program.

Artificial intelligence tells our services

We support companies with advanced solutions in Data & Analytics, CRM & Sales, ESG & Sustainability.

ChatGPT & Power BI: support your business analytics

Discover how to integrate ChatGPT with Microsoft Power BI to access both structured and unstructured data and gain meaningful insights using natural language.

Ask the expert
 

Optimise marketing and sales strategies with GenAI and Copilot

With Microsoft Customer Insights and Microsoft Copilot, you have crucial information to create targeted and personalized campaigns for your business.

Ask the expert
 

Microsoft Sustainability Manager experience

Microsoft Sustainability Manager helps you to manage your environmental impact by recording, calculating, reporting, and reducing emissions, water, and waste. 

Show me how
 

Our markets

We design business processes, engineer architectures, and develop applications that address core business needs across various industrial sectors.

Automotive &
Manufacturing​

Banks &
Financial Services​

Retail &
Consumer Products​

Energy &
Utilities​

Public Sector &
Healthcare​

Our experience​

We deliver business models powered by cutting-edge technology and new digital communication paradigms.

Product & Accelerator

Cloud Management Platform - CMP

Cluster Reply's SaaS platform for cloud management offers a unified interface to discover, monitor, and optimize your cloud resources, with integrated tools for automation, provisioning, and cost control.
Best Practice

Autonomous Agents in Microsoft Digital Contact Center

Cluster Reply, together with Microsoft solutions, helps transform the Contact Center into an intelligent, autonomous ecosystem that delivers fast and personalized customer experiences.
Best Practice

Data Science: trends and opportunities

Companies today have access to a vast potential for innovation and development. Cluster Reply supports organizations with advanced solutions, transforming data into strategic resources.
Best Practice

Improve employee collaboration with GenAI multi-agent personal assistants

Cluster Reply offers a turnkey solution for the Digital Workplace, with all the advantages of technology based on Microsoft systems and develops intelligent assistants to optimize collaboration among employees.
Product & Accelerator

AI-empowered reporting

The reporting accelerator with integrated AI for Microsoft Dynamics 365 offers effective analysis tools for financial management, process optimization, and strategic planning.
Best Practice

Sustainability made simple

Accelerate your journey towards sustainability and achieve your goals with Microsoft Sustainability Manager. Discover how to collect, process, and report sustainability data for your organization.

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