Microsoft has announced that it will be releasing a series of upgrades to the Delve application that forms part of its Office 365 suite. These have been designed to provide businesses with more accurate, tailored search results.
The Delve application was created as a tool for carrying out internal searches for individuals and data in an efficient, rapid way, enabling employees to improve their overall productivity. It is able to highlight those within an employee’s org chart with which they interact on a regular basis, as well as those business documents being handled, shared work projects and other kinds of information likely to be useful.
It is based on Graph (a feature assisted by AI) and uses personal information, job role and permissions to perform its data searches. However, the updates announced by Microsoft will see it offer a couple of improvements to the current user experience.
Firstly, it will provide search results inspired by the user’s most recent project, as soon as the Search box has been clicked in and before anything has been typed in it. These initial results will then be refined based on what the user enters into the box.
Secondly, once the user hits Return to search, the subsequent results will be provided in order of relevance. Content provided by those the user works with, or from SharePoint sites they use for work, will be at the top of the results.
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