The new intranet for
conad del tirreno

Technology Reply, Oracle OPN a Specialised Platinum Partner, has developed an innovative solution that enables quick, direct and secure access to the services provided by the Conad del Tirreno cooperative.


The project, focused on revamping Conad del Tirreno’s intranet portal, named CWW, was driven by the need to modernise the technologies used in the previous solution. In this scenario, the following main requirements emerged:

  • A new graphical layout that facilitates the reorganisation and optimisation of content
  • Introduce the compatibility of the graphical layout with tablets and mobile devices
  • Offer a clean and simple look and feel, but at the same time authoritative and engaging, designed to simplify the browsing experience for portal users
  • The ability to define different reserved areas with different configurations in terms of users and/or privileges
  • Simplify the search for user-enabled content and related access
  • Provide the ability to bulk-load documents using thee DAV protocol
  • Integrate the CWW portal within the iSocio mobile app

In order to update an outdated technology, Conad del Tirreno opted for the consolidated synergy between a leading software vendor and a competitive and reliable technological partner: Oracle and Reply.


Technology Replyhandled all aspects of the project, from the installation of new environments to the redesign of the intranet portal, from the development of the graphic solution to the integration with the native iSocio mobile apps for Android and iOS.

Natively integrated with the company's Active Directory, the solution provides a role-based user experience, which can be associated at different levels:

  • Access to the portal
  • Access to the administrative area
  • Page visibility
  • Visibility of specific functionalities (taskflow)
  • Performance in terms of enabling the various functionalities.


The new intranet portal developed by Technology Reply was created as a container for more than 40 sub-portals, each with its own specific configuration in terms of users, defined roles and features enabled. In this scenario it was crucial to have fully configurable areas in terms of access, in order to completely isolate the specific functionalities and content according to areas of expertise. In terms of content, the client’s goal was not only to avoid the redundancy of documentation, but also to facilitate a simple, effective, fully-responsive and totally secure user experience. For this very reason, the viewing of document areas accessible through the portal takes place through ad hoc pages created for this purpose. Moreover, the proposed solution makes it possible for users to be notified when a document is available that they can access. Updates to documents are sent through push notifications or displayed in the portal. Finally, a user experience design study focused on the specific needs of the customer and subsequently integrated into the WebCenter Portal product made it possible to create a full-responsive portal which adapts to all types of screens (mobile devices, tablets and desktops). For additional details on the solution developed by Technology Reply: