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Macrossing Days 2026
Welcome to a new era of mature AI! At the Macrossing Days 2026, humans and AI work hand in hand – in real co-creation. Experience live how you set the course, while AI supports you as an intelligent, reliable partner.
unAIted– Where AI meets heartbeat
Tuesday, June 9th: We look forward to welcoming you to the official opening of the Macrossing Days, held as part of the Xchange. The day kicks off with two impressive project reports from Helvetia Baloise Versicherung and Versicherungskammer Bayern, followed by an evening event at the Stiglerie.
Wednesday, June 10th: The second day is all about use cases: Our customers and partners share how they are future-proofing their businesses. Whether it’s AI, agentic workflows, input services, or monitoring – experience firsthand how humans set the direction while AI, as an intelligent partner, simplifies the work.
Benefit from best practices in artificial intelligence, agentic workflows, and monitoring.
What you can expect
Experience the perfect blend of real practice and live technology. Instead of theory, listen to authentic customer use cases and explore our interactive demo points. Discover how human expertise and supportive AI come together to shape the future of work.
Interviews – Flagship projects
Authentic success stories from our customers on their journey to the insurance of tomorrow.
Use Cases – Practice instead of theory
Real-world applications straight from the business departments of leading companies.
Demo Points – Hands-on technology
Experience the tools of the future. Discover product innovations and live use cases at our interactive stations.
Community – True networking
Connect, exchange, and grow peer-to-peer within our dedicated RPA and eWorkplace communities.
Agenda
Day I, June, 9th 2026
8:30 am - 9:00 am
Welcome on bord
Arrival, registration, and morning refreshments
9:00 am - 4:45 pm
Reply Xchange – Discover innovation
Explore the latest tech trends and keynote sessions
4:15 pm - 4:45 pm
Get-together
Official opening and starting the journey
4:45 pm - 5:15 pm
Welcome to Macrossing Days
When AI grows up: From tool to best buddy
5:15 pm - 5:45 pm
Helvetia Baloise Versicherung
AI that grows with you: How business units develop new AI features for their complex processes
5:45 pm - 6:15 pm
Versicherungskammer
Walking before running: An AI modernization in two ccts
from 7:00 pm
Dinner at Stiglerie
Day II, June, 10th 2026
8:30 am - 9:10 am
Meet & Greet
A relaxed start into the first afternoon of Macrossing Days
9:10 am - 9:50 am
Input services: The booster for efficient processes
LBS-NordOst, Süddeutsche Krankenversicherung: Mastering process automation, skill-based routing, and smart workflows for the future of insurance
9:50 am - 10:30 am
Workplace of the future: Human and AI hand in hand
Siemens Financial Services, Helvetia Baloise, Münchener Verein, meine Volksbank Raiffeisenbank: From SharePoint Sync and integrated AI to agentic automation and future-ready upgrades
10:30 am - 11:00 am
Recharge & explore
Coffee break and live demos at our workstations
11:00 am - 12:30 pm
Hands-on experience: Explore our interactive demo points
NextGen processing: eClient overview, Standard vs. Custom, business-driven AI, eClient upgrade path, agentic workflows & testing, SharePoint & Sync Power
Intelligent input & AI: NextGen input with Omnia, input strategy consulting, Outlook AI panel
Efficient operations: E2E monitoring & reporting, automated testing per release, AI-powered process documentation
12:30 pm - 1:30 pm
Lunch
1:30 pm - 2:00 pm
Shaping the future unAIted: Macros vision & Outlook
Mini-apps and AI agents in the eWorkplace, agentic workflows, Camunda upgrades, n8n, future-proof IT infrastructures, etc.
2:00 pm - 2:40 pm
Panel discussion: AI in Overdrive – Organizations on the Brakes.
Exploring the underrated success factors of AI projects.
2:40 pm - 4:00 pm
Parallel community sessions: RPA & eWorkplace
Peer-to-peer exchange and interactive workshops
4:00 pm - 4:15 pm
Farewell & Networking drinks
A conclusion to the Macrossing Days 2026
Ready to redefine the boundaries between humans and machines?
Impressions of last events
Macros Reply is a specialised technology service provider focused on optimising business processes in the financial services, insurance, and energy industries. Macros Reply delivers innovative solutions that help companies make their operations more efficient and intelligent. Whether it's input management, electronic inboxes and files, rule- and AI-based routing, or document management, the company implements seamlessly integrated 360° solutions and automation with GenAI, Machine Learning, and RPA, enabling customers to fully focus on their core business. Additionally, Macros Replyprovides comprehensive advice on regulatory requirements to ensure the highest level of compliance in all processes.