When a multinational telecommunication company provides applications for a unique user experience, a strong coordination between the central distributor and its global markets is required. Live Reply has created a managed service to address these needs.
A multinational telecommunication company distributes their consumer applications by customizing phones, purchased in their brand stores or in other retail shops. The consumer applications are available on different app-stores to meet penetration targets.
A tailored solution, which is initiated the minute the phone starts up, offers a unique user experience through services and applications for the end users. To get this goal, a strong coordination between the central distributor and its global markets is required.
Different markets make different devices available and provide dedicated content through applications. The branded consumer applications have to be available with tailored content:
Live Reply has created a managed service to address these needs. The activities include process definition and coordination, device roadmap management, application verification and publishing, and support to rollout across the global markets.
We are now successfully delivering the service for more than six years, constantly increasing our expertise of mobile devices and deepening the knowledge of our customer’s processes.