WE CAN MAKE IT EASY, FAST AND LIVE!

As a partner in the Telco & Media industry, Live Reply empowers your business in an ever-changing world.

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Privacy

I declare that I have read and fully understood the Privacy Notice and I hereby express my consent to the processing of my personal data by Reply SpA for marketing purposes, in particular to receive promotional and commercial communications or information regarding company events or webinars, using automated contact means (e.g. SMS, MMS, fax, email and web applications) or traditional methods (e.g. phone calls and paper mail).

About us

Due to their extensive experience in Telco & Media, Live Reply is able to respond quickly to the customer’s needs, offering a personalised and innovative engaging digital experience. This helps to ensure companies have the right appeal while increasing the revenue and growth of businesses.

We offer a wide range of services and stand out because of our exceptional skills in creating integrated and interconnected digital ecosystems. These focus on providing digital experiences, as well as supporting customers throughout the entire process.

Thanks to our business-oriented vision, innovative thinking, implementation of cross technological innovation, guided by a data driven approach, we are able to face challenges in a constantly evolving context, to ensure effectiveness for our customers.

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Become part of
our community

We are looking for new, enthusiastic people who are willing to try new ideas and achieve ambitious goals.

Discover open positions

WE SUPPORT OUR CLIENTS IN CREATING AN INTEGRATED AND INTERCONNECTED DIGITAL ECOSYSTEM

In the Telco & Media industry, it is crucial to employ a strategy which is based on actively listenining to the customers and thoroughly analysing their data. Being competent, innovative and able to quickly adapt to the new technologies in the right, smooth and effective way is pivotal for offering the customers a consistent experience in all the distribution channels.

How we support our clients.


We boost the digital proposition through new tech enablers

We change the status quo by introducing new rules, methods and innovative strategies based on edge technologies. We count on the digital services on a software delivery chain which is resilient and can adjust itself to the external changes:

  • Cloud native application
  • API based architecture
  • Total monitoring

We extend video experience within a synthetic ecosystem

We provide front end solutions, allowing customers to enjoy the services smoothly without reducing the quality. We offer support for the video distribution & consumption for both live events and VODs, as well as custom development to allow video enhancement through a synthetic ecosystem. We adapt and integrate enabling technologies by developing custom solutions through innovations such as VR, AR and Metaverse.

We exploit the full value of a holistic, data-driven approach

We actively listen to the customer’s feedback, analyse and evaluate customer interactions to gain insights and adapt the product or service to best match client expectations.

In order to create our customer data-driven decisions and follow the market trends, we approach it in several ways:

  • Using NPL machines
  • Monitoring data sources
  • Building and maintaining a DATA HUB

We offer a fully automated & integrated customer support

We take care of the digital experience of our customers, offering solutions to manage the services provided. We implement services based on customised solutions to meet final users’ needs, boosting the digital transformation during all phases of planning, such as the creation of the self care mobile app. We also enhance the final customer's support by providing digital assistance through AI services, such as digital humans.

OUR VALUES

We turn our ideas into tangible and meaningful experiences.

  • Ownership

    Working towards objectives,
    striving for the best and being
    able to face the changes

  • Drive

    We always feed
    our curiosity

  • Trust

    Work with sharing and
    mutual support

  • Growth mindset

    Comparison is essential as a
    positive stimulus for
    improvement

EXPERTS IN TELCO CORE SYSTEMS, BACKBONE AND ACCESS NETWORKS

Live Reply is highly experienced in the telco industry and has proven know-how of specific telco technologies. Smart offerings provide our customers with value for tomorrow while at the same time they profit from our understanding of today’s business, through end to end projects or long term services. Live Reply is flexible in time, personnel and location. Our competencies vary from core engineering over backbone/backhaul planning towards access networks. In the access area we cover all kinds of access technologies, ranging from (Open) RAN to FTTH fiber planning.


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API

Case Study

Redefining IT system integration with an API-first approach

Sky Italia, with the support of Live Reply, has created a modern and automated cloud platform, capable of optimising quality and time to market for newly created digital services that the broadcaster offers to its customer base. The platform also facilitates the evolution and solidity of those that already exist.

Redefining IT system integration with an API-first approach 0

05.10.2023 / Webinar

Event

Discover the Benefits of an API-first Approach

How can organizations effectively evolve their core business applications while increasing the pace of development and how can the "API economy" approach help with this? Live Reply looks at these questions and shows the benefits that an API-first approach can bring to businesses. The experts show concepts of the API Economy and Kong Gateway that were realized at Sky Italia.

07.11.2022

Webinar

Modernizing and changing minds at Sky Italia through apiops

During this webinar we delved into the API economy and how it affects businesses. Some benefits and challenges of the API economy and a use case in the Italian market were also explained with the collaboration of Sky Italia.

Metaverse

Case Study

Jovaverso: Tim and Reply take Jovanotti into the Metaverse

The social media metaverse developed for the 2022 Jova Beach Party – a multi-site music festival – provides users with an immersive experience via a virtual reality headset.

Jovaverso Tim and Reply take Jovanotti into the Metaverse 0

06.10.2022

News & Communication

Live Reply named best partner 2022 at #Kong Summit

We are very proud and excited to have received the BEST PARTNER 2022 award at the #Kong Summit in San Francisco.

Live Reply named best partner 2022 at #Kong Summit 0

28.10.2022 - 29.10.2022

Event

Kong Summit 2022

This year's Kong Summit was held in attendance in San Francisco at the Palace Hotel, September 28-29, 2022. In its fifth year, the Kong Summit brings together the Kong community to discuss new ideas, harness developer-driven innovation, and modernize connectivity without sacrificing security and governance.

Live Reply

ITALY


Turin

Via Nizza, 250,
10126 Turin, Italy
Tel: +39 011 29100

Milan

Via Robert Koch, 1/4,
20152 Milan, Italy
Tel: +39 02 535761

GERMANY


Düsseldorf

Hansaallee 299,
40549 Düsseldorf, Germany
Tel: +49 (0) 211 176095-50
Fax: +49 (0) 211 176095-51
E-Mail:

Frankfurt

Uhlandstr. 2,
60314 Frankfurt, Germany
Tel: +49 (0) 69 9999937-0
Fax: +49 (0) 69 2695686-990
E-Mail:

Hamburg

Alsterwiete 3,
20099 Hamburg, Germany
Tel: +49 (0) 40 32 80 76-0
Fax: +49 (0) 40 32 80 76-10
E-Mail:


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