Best Practice

Intune Agent

The IntuneMCP server integrates with Intune for device management: devices, compliance, Autopilot, and the application catalog, all through natural language commands.

MICROSOFT INTUNE COMPONENT

Overview

IntuneMCP is an MCP (Model Context Protocol) server that exposes Microsoft data and operations as tools for AI. It automates application deployment, inventory, security policies, and remote remediation of Microsoft Intune devices directly from your AI chat.

OPERATIONS

Ticket and device management automation

With more than 30 tools available, the Intune Agent can autonomously handle the following tickets:

1 - Endpoint & Device

Device compliance

Hardware issue

Software install

Device wipe

2 - Security

Malware detected

EXAMPLES

Example prompts

Natural language requests that users can send to the bot in Teams; the agent translates them into MCP tool actions, with a validated execution plan and approval whenever required.

" Mario Rossi’s PC hasn’t synced for three days."

Get Stale Devices → Sync Device

"Giulia’s laptop is no longer compliant with the compliance policy."

Get_Managed_Devices → non-compliance root cause analysis

"Luca’s device is frozen and needs to be restarted, but he’s in a meeting."

Restart_Device (scheduled)

"Sara’s PC needs to be decommissioned: wipe all data."

Wipe Device

complementary SERVICE

Intune App Manager

Service for end-to-end application workflows: from discovery in the catalog to deployment in Intune.

Application Discovery

Searches for applications in the WinGet and Microsoft Store catalogs.

WinGet / Enterprise Catalog

Integration with the enterprise catalog for large-scale application deployment.

Android LOB / Managed Play

Imports Android line-of-business apps and manages Managed Play.

iOS App Store

Searches for and imports applications from the App Store.

IntuneWin Packaging

Creates IntuneWin packages (.intunewin) using IntuneWinAppUtil.

Visual tools

Visual views for operators

The tools can return pre-rendered HTML: dashboards, device details, and compliance summaries available directly within the conversation.

Device dashboard

Overview of devices with health, check-in, and compliance status.

Device details

Detailed view with device configuration, applied policies, and available actions.

Compliance summary

Overview of compliance policies and non-compliant devices.

Script & updates

Views showing the status of remediation scripts and updates.

Groups

Overview of groups and their assignments.

CSV export

Data export for external analysis.

Intune agent

Try Intune Agent in action!

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