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Agent Factory: bringing AI agents into business processes
Ready to turn the potential of AI agents into tangible business value? Cluster Reply provides a proven approach to integrating AI agents into your business processes securely, with the right governance, and at scale.
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Turning Agentic AI Adoption into Business Value
Integrating AI agents into business processes requires decisions that go beyond simply adopting the technology. Organizations need to determine which activities to delegate to AI agents, what data and permissions they should have access to, where human oversight should remain in place, and how responsibilities should be assigned. Cluster Reply provides an end-to-end approach built on Microsoft technologies, covering everything from integration with enterprise data and systems to agent lifecycle management, enterprise-wide adoption, and performance evaluation.
AI Agents at Scale: Govern, Integrate, Transform
A structured approach, combined with Microsoft technologies, enables us to support organizations in the end-to-end management of AI agents.
Technologies such as Microsoft Foundry, Microsoft AI Gateway, and GitHub Copilot provide the foundation for this journey.
Cluster Reply’s methodology and expertise connect platforms and services with business process requirements, security, development, and long-term operational sustainability.
Act, evolve, scale, and measure are the perspectives through which we explore access and actions, testing and releases, reusable foundations, as well as data isolation, rules, and responsibilities across different functions and contexts.
We explore how agents integrate with enterprise data and systems, how their lifecycle is governed, and how they can be adopted at scale while measuring the value they generate.
Quality, reliability, and cost are assessed alongside business process objectives, clearly distinguishing technology adoption from the tangible business outcomes it is expected to deliver.
This approach is particularly relevant for CIOs and IT leaders tasked with turning the opportunities offered by AI into sound architectural and organizational decisions.
AGENDA
November 25, 2026
09:30 | Welcome & Registration
10:00 | Agent Factory: enterprise vision and governance
Adoption priorities, accountability, and the boundaries of agent autonomy.
10:15 | Act: connect data and tools, govern actions
Identity and permissions, verifiable outputs, and human oversight.
10:50 | Coffee Break
11:05 | Evolve: govern development, validation, and deployment
GitHub Copilot across the development lifecycle: testing, evaluation, and approval criteria.
11:40 | Scale: extend adoption, build on shared foundations
Reusable architectures and a common governance framework, while addressing specific business needs.
12:15 | Measure: reliability, quality, costs, and business value
Operational evidence and measurable benefits assessed against business objectives.
13:00 | Q&A: discussion and conclusions
Priorities, controls, and trade-offs to to consider when scaling adoption.
13:15 | Networking Lunch
14:30 | Deep Dive Session
Dedicated sessions focused on the topics that matter most to participants, featuring demos and direct discussions with Cluster Reply and Microsoft experts.
Want to discover how to make the most of AI agents across your organization’s business processes?
Explore an end-to-end approach to integrating, governing, and evolving AI agents with Microsoft technologies. Discover the architectural and organizational choices that can help you scale adoption, manage the agent lifecycle, and assess quality, costs, and business outcomes.
Participation is free, by invitation only.